IT Operations Engineer

<h3>About the Programme</h3> <p>Our goal is to give you a real sense of what it’s like to work at Jane Street full time. Over the&nbsp;course of your internship, you will explore ways to approach and solve exciting problems within&nbsp;your field of interest through fun and challenging classes, interactive sessions, and group&nbsp;discussions — and then you will have the chance to put those lessons to practical use.</p> <p>As an intern, you are paired with full-time employees who act as mentors, collaborating with you&nbsp;on real-world projects we actually need done. When you’re not working on your project, you will&nbsp;have plenty of time to use our office amenities, physical and virtual educational resources,&nbsp;attend guest speakers and social events, and engage with the parts of our work that excite you&nbsp;the most.</p> <p>If you’ve never thought about a career in finance, you’re in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you’ll fit right in.</p> <p>Learn more about Jane Street’s <a href="https://www.janestreet.com/join-jane-street/internships/">internship program </a>here.</p> <h3>About the Position</h3> <p>If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship.</p> <p>We will train you as if you’re joining our full-time team of IT Operations Engineers who are&nbsp;responsible for the support, configuration and operation of multiple systems across all of our&nbsp;technology stacks, including desktop engineering, network and various application platforms.&nbsp;You will help in a hands-on capacity as we make improvements to our office environment. This&nbsp;can include: responding to technology support requests, building and configuring Windows and&nbsp;Linux devices, supporting our Windows domain infrastructure, monitoring and supporting&nbsp;systems and helping with projects to optimize the way we work using tools like PowerShell.</p> <p>Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They&nbsp;are able to troubleshoot in real time and engage with our end users, and are comfortable&nbsp;asking questions and admitting to mistakes. Our internships provide a great introduction to Jane&nbsp;Street and how we think about and solve problems across all teams. Often, successful interns&nbsp;have been invited to return for a full-time position after graduation.</p> <h3>About You</h3> <p>We don’t expect you to have a background in finance or any other specific field—we’re more&nbsp;interested in how you think and learn than what you currently know. You should be:</p> <ul> <li>Available to work 40 hours per week in person in our [<em>New York / London / Hong Kong</em>] office (approx. hours are 8:30 a.m. to 5:30 p.m. Monday - Friday)</li> <li>Knowledgeable of computer hardware components and how they interact with each other</li> <li>Familiar with the Windows operating system</li> <li>Interested in learning about networking, programming or system administration</li> <li>Eager to help people and solve problems; able to communicate clearly and respectfully</li> <li>A reliable team player with a “no job too small” attitude</li> <li>Comfortable working in a fast-paced environment</li> <li>Humble and unafraid to ask questions and admit mistakes</li> <li>Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels</li> <li>Able to develop and maintain technical documentation</li> <li>Interested in learning (if not already experienced with) a scripting language, such as PowerShell or Bash</li> <li>Fluent in English</li> </ul> <p><em>If you're a recruiting agency and want to partner with us, please reach out to&nbsp;</em><em>agency-partnerships@janestreet.com</em><em>.</em></p>