INTERNSHIP DETAILS

Managed Services Engineering Associate - Summer 2026 Internship Program

CompanyHEARTLAND BUSINESS SYSTEMS LLC
LocationColumbia
Work ModeOn Site
PostedJanuary 20, 2026
Internship Information
Core Responsibilities
Provide a wide range of IT services including desktop and application support, as well as administrative duties for servers, networking, and firewall equipment. Work as a member of the HBS managed services team to deliver critical IT support for multiple customers.
Internship Type
full time
Company Size
659
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
HBS is your full-service technology solutions partner. We help organizations align technology with strategy—driving business outcomes across your entire technology journey. TRANSFORMING INFRASTRUCTURE Align core technologies to your business strategy. Drive growth and innovation. REVOLUTIONIZING WORK Boost efficiency, collaboration and profitability with the right technology solutions for your team. MODERNIZING APPLICATIONS Streamline and future-proof your tech stack with customized cloud and AI solutions. SECURING WHAT MATTERS Secure and protect your data, assets and people with comprehensive cybersecurity and physical security solutions. -- At Heartland Business Systems, we put in the work every day to earn your trust as your go-to technology partner and advisor. It’s why we’ve built strong partnerships with the world’s best technology companies—leaders like Microsoft, Cisco, HPE, Lenovo and Verkada—to keep you moving at the speed of innovation. It’s why we bring you a team of world-class engineers to fully understand your needs, customize your technology, and continuously innovate alongside you. And it’s why we’ve built a culture that’s committed to delighting our clients and delivering nothing but excellence. Every time. Want to learn how HBS can help you drive business outcomes through technology? Fill out the form on the Home tab to get in touch, or reach out to us at inquiry@hbs.net.
About the Role

Description

Position Summary:

Function as a professional that provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. In addition this position provides customer service, and shows the day to day responsibilities involved in being a successful member within the IT industry. 

Roles and Responsibilities/ Essential Functions:

  • Work as a member of the HBS managed services team that provides critical IT Support for multiple HBS customers.  
  • Obtain knowledge on a variety of technologies and platforms used by customers as directed by your Team Lead.
  • Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
  • Assist in Remote application and hardware support for switches, routers, firewalls, servers, and storage.
  • Monitor and analyze customer networks, systems, backups, and security appliances.
  • Work with customer’s primary field engineer to perform work on an as needed basis.
  • Cross-Education/Mentoring of other Heartland Interns, Managed Services Engineers, and related personnel.

Requirements

Competencies

  • Accountability - Ability to accept responsibility and account for his\her actions 
  • Adaptability - Ability to fit into a changing environment 
  • Conceptual Thinking – Ability to think in terms of abstract ideas.
  • Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Communication – Ability to communicate effectively with others both verbally and in writing.
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge  

Preferred Experience:

  • At least 3 months of industry experience.  

Required Skills, Education and/ or Certifications:

  • Be enrolled in a university majoring in an IT related field.
  • Minimum 3.5 GPA

Preferred Skills, Education and/ or Certifications:

  • CCENT or CCNA
  • MCSA


Equal Opportunity Employer - Including Disabled and Veterans #HBS

Key Skills
AccountabilityAdaptabilityConceptual ThinkingAssertivenessProblem SolvingCommunicationTechnical Aptitude