INTERNSHIP DETAILS

Intern - Rooms - Jumeirah Hotels Dubai

CompanyJumeirah Group
LocationUnited Arab Emirates
Work ModeOn Site
PostedJanuary 9, 2026
Internship Information
Core Responsibilities
The Rooms Intern will create great first impressions by welcoming guests and handling check-ins while showcasing hotel facilities. They will also support daily operations by coordinating with other departments and ensuring the lobby and front desk are guest ready.
Internship Type
full time
Company Size
14548
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Role

About Jumeirah 

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for Rooms Interns to join Jumeirah Hotels in Dubai. 

The main duties and responsibilities of this role include:

  • Create great first impressions by welcoming guests, handling check-ins, and escorting them while showcasing hotel facilities.
  • Boost satisfaction and revenue through proactive upselling, smooth walk-in handling, quick issue resolution, and consistently high service standards.
  • Deliver VIP and group excellence by preparing rooms, arranging amenities, managing group check-ins, and fulfilling special requests.
  • Maintain accurate guest profiles and communication records in the PMS.
  • Support daily operations by coordinating with other departments, preparing reports, and ensuring the lobby and front desk are guest ready.

About You

The ideal candidate for this position will have the following experience and qualifications: 

  • Must be currently enrolled in a university or a recent graduate of a relevant university degree
  • Fluent in English; additional languages are a strong advantage
  • Proficiency in Microsoft Office and knowledge of front office systems, particularly Opera PMS and HotSOS
  • Strong interpersonal and communication skills
  • Ability to work flexibly, adapting to varying schedules and hotel occupancy demands

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Colleague discounts on food & beverage
  • Company-provided shared accommodation
  • Comprehensive healthcare 
  • Competitive tax-free salary paid in UAE Dirhams (AED)
  • Onboarding and offboarding flights
Key Skills
Interpersonal SkillsCommunication SkillsMicrosoft OfficeFront Office SystemsOpera PMSHotSOSUpsellingGuest RelationsIssue ResolutionReport PreparationTeam CoordinationFlexibilityCustomer ServiceHospitalityAttention To DetailProblem Solving
Categories
HospitalityCustomer Service & SupportManagement & Leadership
Benefits
Supportive And Inclusive Work EnvironmentAccess To Learning & Development Programmes And Clear Career PathwaysColleague Discounts On Food & BeverageCompany-Provided Shared AccommodationComprehensive HealthcareCompetitive Tax-Free Salary Paid In UAE Dirhams (AED)Onboarding And Offboarding Flights