Client Service Intern

<p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>Overview:</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">The Intern will work alongside Associates, Research Managers and Project Managers in the Client Service team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>Jumpstart Your Career with Guidepoint:</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">The Internship is a paid, 3-month program with the possibility of extensions. It provides formal hands-on training and mentorship opportunities designed to cultivate a skill set that will be invaluable throughout your career. Depending on your performance, you may receive a return offer to be converted to full-time after your graduation.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>Who We Are:</strong>&nbsp;</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Team-oriented and collaborative&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Hard-working professionals who strive for excellence&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint&nbsp;</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>What You’ll Do:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Communication with experts globally using Japanese and English</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Recruit ahead of the curve if you know a client has continued interest in an area or a particular topic is “hot”/popular</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct industry research across multiple sectors based on project needs in the team</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data entry and updating of the CRM database</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist the team and Project Managers with other administration and / or operational tasks</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Coordination of phone consultation sessions for subject matter experts</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist the Client Service team with their outreach strategy to approach relevant subject matter experts</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>Experience You Will Bring:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Currently pursuing a Bachelor’s degree</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Previous internship experience</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">High-level fluency in Japanese and English</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Able to work at least 3 days a week in the office (flexible for it to be full days or half days) and ideally a minimum of 24 hours each week</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;">&nbsp;<strong>Skills You Will Learn:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Project / Time Management&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Innovative / Strategic Problem Solving&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Public Speaking / Elevator Pitches&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Business acumen</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;">&nbsp;<strong>What We Have:</strong>&nbsp;</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;" data-teams="true">Flexible work arrangement</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Development opportunities through the LinkedIn Learning platform</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Casual&nbsp;and entrepreneurial work environment&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Social and team-building events&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Central office location in Otemachi, located near&nbsp;Otemachi and Tokyo stations</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;">&nbsp;<strong>Interview Process:</strong>&nbsp;</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Meet your Guidepoint Recruiter!&nbsp;</span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Virtual Initial Candidate Screen&nbsp;</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Meet the Guidepoint Teams!&nbsp;</span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Virtual Hiring Team Interviews&nbsp;<br></span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Virtual Hiring Manager / Onsite HR Interview</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Interview Process Outcome&nbsp;</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 10pt;"><strong>About Guidepoint<br></strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 10pt;">#LI-MS1 </span><br><span style="font-size: 10pt;">#LI-onsite</span></p>