Intern, Quality Assurance

Job Description

SUMMARY:

Intern, Quality Assurance, Santan Food Services Sdn Bhd, focusing on Halal certifications and Quality Assurance matters for Santan catering, cafeterias and inflight meals

WHAT YOU’LL CHAMPION:

• Halal Certification Application for Red Q Cafeteria 

• Observe and provide reports to the importance of food safety in the supply chain, including regulations and best practices

• Gain knowledge of corrective actions and compliance strategies for audit findings

• Observe and provide recommendations (where necessary/when requested by the superior)on  the food safety protocols and procedures on the supply chain

• Involve in food tasting for Santan RTE meals (Santan X ZUS RTE / Santan X 5 Senses/  Santan X Mesra Petronas/ KLIA2 Retail and give feedback)

• Monitor and analyze the food safety and quality compliance of RTE Meals

• Review and record the quality performance of RTE Meals

• Analyse and interpret inflight meal performance captured in the monthly NPS

• Assist in reviewing supplier’s product specification according to Santan latest template and complying with the latest MOH/FSQ requirement

• Assist in reviewing labeling for inflight and RTE meals complying with the latest MOH/FSQ requirement 

WHO YOU ARE:

• Posses at least Bachelor’s degree in Food Science/ Food Biotechnology/ Food Technology/ Halal Industry Management

• Able to work collaboratively within the organization

• Good communication skills and etiquette

• Knowledge of Halal, HACCP, GMP, and food safety regulations

• Strong attention to detail and problem-solving skills

• Excellent analytical and problem-solving capabilities

• Good personality, positive mindset and independent

• Having strong interest in Food & Beverages industry

• Willing to travel and possess own transport

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

Based on your performance and contribution in this role, you’ll grow into becoming a meticulous food technologist and quality assurance expert. In this role, you’ll be the focal person to:

• Develop, implement, communicate, improve and maintain the company’s Food Safety Management System and Policies that serve as guidelines for others AOCs implementation.

• Establish Food Safety and Quality requirements for food product specification with proper assessment to ensure product compliance to regulatory requirements and safe to go live.

• Ensure internal and external parties (supplier & warehouse) meet food safety requirements and to maintain or improve product quality and consistency.

• Liaise with auditor/inspector/officer and ensure the execution of corrective action and compliance with any audit findings or regulations.

• Coordinate the product laboratory testing, onboard test, equipment calibration and other periodic testing by the quarantine department.

• Coordinate SANTAN product & restaurant halal certification.

• Ensure halal compliances of all AOCs inflight and SANTAN restaurant through certification tracking and audit verification.

• Monitor the overall quality chain compliances at supplier, warehouse, distribution, cafe as well as crew handling in all SANTAN business units (inflight & restaurant) with audit & inspection plan.