INTERNSHIP DETAILS

2026 Investor Services, Summer Client Operations (4-16 months)

CompanyRoyal Bank of Canada
LocationToronto
Work ModeOn Site
PostedDecember 13, 2025
Internship Information
Core Responsibilities
The intern will assist with the distribution of fund fact sheets, maintain dealer records, and support client data updates. They will also analyze and resolve client issues and contribute to process improvements.
Internship Type
full time
Company Size
441
Visa Sponsorship
No
Language
English
Working Hours
38 hours
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About The Company
Backer of Canada’s most daring innovators and idea generators. We power bold. #RBCxPowersBold
About the Role
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>What is the opportunity?</b></p><p></p><p>We are seeking summer interns across several Client Operations teams (including but not limited to the following: Fund Accounting, Shareholder Services, Transaction Management, Client Reporting, Risk and Investment Analytics, etc.) Through on-the-job activities, as well as playing a role in projects/initiatives, the candidate will gain greater insight into various business units within Client Operations and how those teams support the overall RBC Investor Services vision.</p><p></p><p><b>What will you do?</b></p><ul><li>Distribution of Fund Fact Sheet, and maturity notices to dealers</li><li>Setup and maintenance of dealers on the record keeping system within SLA</li><li>Review daily new salesperson reporting and email inquiries and ensure that information is entered into the System within the SLA.</li><li>Support periodic initiatives requiring collection or updates of client data (i.e. annual tax documentation renewals)</li><li>Upon request, analyze and resolve basic client issues, escalating complex cases as needed</li><li>Contribute to process improvements by identifying opportunities for efficiency and effectiveness</li><li>Develop familiarity with processes, systems, inputs, deliverables etc. during rotations through different teams and perform assigned tasks</li><li>Update and maintain data in various client management systems</li><li>Assist with internal audits, key control reviews and testing</li><li>Assist in reviewing monthly/annually the IRS tax forms W9/W8, withholding statements and other documents for the purpose of US Chapter 3 compliance and US Tax (1042-S, 1042, 1099) annual reporting</li><li>Ensure FATCA/CRS/QI compliance where client onboarding process and data management are conducted locally.</li><li>Ensure daily/monthly FATCA/CRS/QI operational monitoring and updates</li></ul><p></p><p><b>What do you need to succeed?</b></p><p></p><p><b>Must have:</b></p><ul><li>Proficiency with computer applications, such as Microsoft Word, Excel, spreadsheet/financial accounting skills</li><li>High level of time management and organization skills</li><li>Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients</li><li>Exceptional verbal and written communication skills</li></ul><p></p><p><b>Nice to have:</b></p><ul><li>Previous experience in a business environment</li><li>Knowledge in financial services</li><li>Ability to Interpret IRS codes</li></ul><p></p><p><b><span>Please note</span></b>:  In order to be eligible for these student positions, you must either: </p><ul><li>Be returning back to school after the work term end-date; or </li><li>If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully</li></ul><p></p><p><b>What’s in it for you?</b></p><ul><li>As a global leader in asset servicing, you will be joining a high-performance team with the opportunity to have an impact, share ideas and be heard</li><li>Routine learning opportunities and on-the-job coaching and mentorship</li><li>Immersion in a professional, accomplished, progressive team</li><li>Exposure to senior leadership across the organization</li></ul><p></p><p></p><p></p><p style="text-align:left"><u><b>Job Skills</b></u></p>Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative<p></p><p></p><p style="text-align:left"><u><b>Additional Job Details</b></u></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Address:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>RBC CENTRE, 155 WELLINGTON ST W:TORONTO<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>City:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Toronto<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Country:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Canada<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Work hours/week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>37.5<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Employment Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Platform:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>WEALTH MANAGEMENT<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Student/Coop (Fixed Term)<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Salaried<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Posted Date:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2025-12-13<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Application Deadline:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2026-01-19<p style="text-align:left"><span class="emphasis"><u><b>Note</b></u><b>:</b></span> <i>Applications will be accepted until 11:59 PM on the day prior to the application deadline date above</i></p><p></p><p></p><p style="text-align:left"><b>I</b><b><b>nclusion</b> and Equal Opportunity Employment</b></p><p style="text-align:inherit"></p><p style="text-align:left">At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.</p><p></p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Join our Talent Community</b><br /><br /><span>Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.</span><br /><br /><span>Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at <a target="_blank" href="https://jobs.rbc.com/ca/en">jobs.rbc.com</a>.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Key Skills
CommunicationComputer LiteracyDetail-OrientedInterpersonal RelationshipsListening EffectivelyPersonal DevelopmentPersonal InitiativeTime ManagementOrganization SkillsClient ServiceVerbal CommunicationWritten Communication
Categories
Finance & AccountingCustomer Service & SupportAdministrative