INTERNSHIP DETAILS
Technical Writer Intern (Summer 2026)
CompanyOkta
LocationToronto
Work ModeOn Site
PostedDecember 18, 2025

Internship Information
Core Responsibilities
The intern will work with subject matter experts to scope and plan documentation deliverables, and design, develop, edit, and deliver accurate documentation for Okta products. They will also improve existing documentation based on feedback from customers and the support team.
Internship Type
full time
Company Size
6781
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page
About The Company
Okta secures AI.
Okta is The World’s Identity Company. Freeing everyone to safely use any technology—anywhere, on any device or app.
About the Role
<div class="content-intro"><p><span style="color: #000000;"><strong>Get to know Okta<br><br></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br><br>Join our team! We’re building a world where Identity belongs to you.</p></div><p><strong>About the Internship:</strong></p>
<p>We are looking for post secondary students pursuing a Technical Writing, Communications, or related degree/certificate who are interested in a 2026 Summer Internship and are passionate about creating high quality documentation for our various product end users. The ideal candidate will share our passion and pride in creating clear, concise, and correct documentation to enable our customers to execute their day-to-day tasks.</p>
<p>In this role you will be collaborating with subject matter experts from different teams, while being mentored by a senior writer and supported by a team of 24 writers and developers who have multiple years of experience in various industries. Our team creates content for not only Okta’s main Identity Engine product, but various others as well. You’ll work in a fast-paced, agile environment to enhance your communication skills. You will help to scale our business solutions to the next generation, enabling Okta to be the most efficient, scalable, and best-run company.</p>
<p>Our team is fast, innovative, and flexible; with a weekly, agile release cycle and individual ownership. We expect great things from our writers and reward them with stimulating new projects, emerging technologies, and the chance to have a significant impact in a company that is changing the cloud computing landscape forever.</p>
<p><strong>What You’ll Get to Do:</strong></p>
<ul>
<li>Work with subject matter experts and your assigned mentor to scope and plan documentation deliverables.</li>
<li>Design, develop, edit, and deliver accurate and effective documentation for Okta products.</li>
<li>Improve our existing documentation with feedback from our customers and our support team.</li>
<li>Interface with Engineering, QA, Product Management, Technical Support, and UX team</li>
</ul>
<p><strong>We Are Looking For:</strong></p>
<ul>
<li>Ability to create XML documentation using Oxygen</li>
<li>API documentation knowledge is an asset</li>
<li>Strong organizational, communication (written and verbal) and multitasking skills</li>
<li>BCMM in Communication majoring in Information Design, BA in English majoring in Professional Writing, certificate in Technical Writing, or related field (Expected Graduation: December 2026 to June 2027)</li>
</ul>
<p><strong>Nice to have: </strong></p>
<ul>
<li>Experience using source control tools such as Git and GitHub</li>
<li>Experience with DITA</li>
<li>Past summer internship experience as a Technical Writer</li>
</ul>
<p><strong>Okta’s Intern Program</strong></p>
<p>As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. </p>
<p>Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags. And of course, we want you to have fun too. <br><br><br>#LI-Hybrid<br><br>P23661_3264945</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: <a href="https://rewards.okta.com/can" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/can&source=gmail&ust=1705181614985000&usg=AOvVaw29oi6BOXve4rhySFpzzvao">https://rewards.okta.com/can</a>.</p></div><div class="title">The annual base salary range for this position for candidates located in Canada is between:</div><div class="pay-range"><span>$25</span><span class="divider">—</span><span>$25 CAD</span></div></div></div><div class="content-conclusion"><p><strong><span style="color: #000000;">What you can look forward to as a Full-Time Okta employee!</span></strong></p>
<ul>
<li><span style="color: #000000;">Amazing <a href="https://rewards.okta.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/&source=gmail&ust=1677948559087000&usg=AOvVaw0Smv8KiGrXS3C1_LQmHF9D">Benefits</a></span></li>
<li><span style="color: #000000;">Making <a href="https://www.okta.com/okta-for-good/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.okta.com/okta-for-good/&source=gmail&ust=1677948559087000&usg=AOvVaw2kKFyZVPp9NLrjKMOBXtWi">Social Impact</a></span></li>
<li>Developing <a href="https://www.okta.com/company/">Talent and Fostering Connection + Community at Okta</a></li>
</ul>
<p>Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta<a href="https://www.okta.com/company/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.okta.com/company/careers/&source=gmail&ust=1677948559087000&usg=AOvVaw0Sy_6hHRhrwzwXgCfEiRV1"> today! </a><a href="https://www.okta.com/company/careers/">https://www.okta.com/company/careers/</a>.<br><br>Some roles may require travel to one of our office locations for in-person onboarding.</p>
<p>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. <br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit&source=gmail&ust=1677948559087000&usg=AOvVaw152wP4kqe-oDJRAeGVJrN7"> Form</a> to request an accommodation.<br><br>Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at <a href="https://www.okta.com/legal/personnel-policy/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.okta.com/legal/personnel-policy/&source=gmail&ust=1759599734507000&usg=AOvVaw3KZGmq4Ud_Aq6tycXCiDeT">https://www.okta.com/legal/personnel-policy/.</a></p></div>
Key Skills
Technical WritingCommunicationDocumentationXMLAPI DocumentationOrganizational SkillsMultitaskingGitGitHubDITA
Categories
TechnologyCreative & MediaEducation
Benefits
Health InsuranceDental InsuranceVision InsuranceRRSP with a MatchHealthcare SpendingTelemedicinePaid Leave
Prep Tools
FREEYour ScoreTop Applicants
BOOST YOUR INTERVIEW CHANCES
?
»
8.5
Must-Have Skills for This Role
Technical WritingCommunicationDocumentationXMLAPI Documentation
FREE
ACE YOUR INTERVIEW IN REAL-TIME
Silent AI Co-Pilot
Real-time interview help
Listening...
"Why Okta?"
💡 Mention their Software Development and your passion for Technical Writing
FREE
20,000+ INTERVIEW QUESTIONS
Question Database
Curated for Technology
Technology
176+ Qs
Creative & Media
445+ Qs
Education
388+ Qs