Trainee Loss Adjuster - Adelaide

Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. McLarens, expert adjusters have an average of over 25 years’ experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. For more information, please visit: www.mclarens.com

Purpose

A unique opportunity to receive on the job training from some of the best.

As an insurance claims professional, you will play a crucial role in disaster recovery following catastrophic events such as earthquakes, fire, cyclones, cyber-attacks and tsunamis. You will have the opportunity to travel and experience things you didn't know existed. A career in Loss Adjusting provides these opportunities and much more.

McLarens is currently offering an opportunity to be selected to join our unique traineeship program. You will receive hands-on experience in everything from inspecting and evaluating damage to interpreting insurance policies and assisting with the settlement of insurance claims.

During this 12-month intensive program, you will learn from experienced Adjusters while being exposed to major and complex claims across a vast array of industries. In addition to on-the-job development, you will also be provided with structured internal and external training opportunities while being part of a global business.

If you're naturally inquisitive, a good problem solver and looking to start a fast-paced, varied and satisfying career, please apply below to our Traineeship program scheduled to commence in April 2026.

While knowledge of the insurance industry is ideal, there are no qualification pre-requisites as this is an entry-level role. We welcome applicants with experience in a broad range of industries and disciplines.

Key Accountabilities

• Working with assigned supervisor/s, you will support the loss adjusting activities for the business
• Receive new instructions, triage and allocate claims in accordance with McLarens guidelines
• Attend site meetings as/when required to assist with documenting claim assessment including minute meetings, capture evidence (e.g. via site notes, photographs, video, surveys)
• Proactively manage contractors in line with client service level agreements
• Draft documentation to manage key stakeholders throughout the course of the claim (including reports, letters, loss management plans)
• Liaise with internal and external parties to ensure data integrity within business systems (eg. Vision, MC1)
• Research, analyse and interpret complex information from a range of sources, including legal contracts (such as policy wordings and leases)
• Compile and maintain data spreadsheets, as well as reconcile invoices to monitor claim costs
• Provide excellent customer service to key stakeholders using a variety of methods (from site visits, emails, phone, remote meetings) to deliver outcomes on claims
• Complete both desktop and on-site investigations (requiring regular travel, possibly interstate)
• Assist with marketing and account management for key clients
• Undertake projects and other ad hoc work as required
• Participate in required training sessions/seminars/activities as directed by your Supervisor
• As part of your traineeship, you will be expected to work towards achievement of your AICLA qualification (this will be reimbursed as per the internal Training and Development Policy)
• Satisfactory complete learning objectives as outlined at the commencement of the Traineeship program

Experience and Qualifications

• Nil
• Working towards completion of a tertiary qualification in Law, Accounting/Commerce, Engineering or similar may be advantageous dependent on product line