VENDOR RELATIONSHIP INTERN

WHO WE ARE
We’re Global Facility Management and Construction, an innovative and groundbreaking organization launched initially out of a studio apartment in 2004 and now grown and expanded to a staff of 160 tasked with building and managing some of the most interesting and innovative properties throughout the continent.

We’re looking to build the best team in the biz, and we’re actively seeking high performing, highly engaged teammates with an entrepreneurial spirit and a good sense of humor who can’t resist a challenge.

As a certified Women’s Business Enterprise, we strive every day to build an inclusive, equitable, dynamic, and engaging culture. We offer a rich and full suite of benefits and perks, from paid holidays and awesome team building activities to summer barbeques and celebrations, and of course our employee appreciation program. As far as traditional benefits, we offer excellent health and dental coverage, life insurance and 401k, and of course a compelling PTO program.

Think you’ve got what it takes? Join our dynamic and engaged team today!

What You’ll Do – Position Summary:

As the Vendor Relationship Intern, you’ll be responsible for building and managing relationships with all vendors who provide services to Global Facility Management & Construction’s clients, making sure that the vendors meet or exceed their contractual obligations and guarantee they’re delivering quality services on time. There may be times when you will be handling work below or above your position based on your individual abilities. Often you will float between teams as needed to help with business needs. This person will work with a sense of urgency to handle follow-ups timely and escalate as needed.

Responsibilities:

• Develop and grow vendor relationships between internal stakeholders and suppliers, negotiate pricing, communicating vendor standards, and finding the best available vendors, as well as support discussions and negotiations with vendors on behalf of internal stakeholders.
• Proactively recruit and onboard vendors based upon current and future business needs.
• Work to ensure timely onboarding and full compliance of vendors, as well as conduct frequent reviews of vendor profiles to guarantee detail and documentation to include contract, insurances, and portal access are accurate and up-to-date.
  • Act as the primary point of contact and a functional bridge between external vendors and internal stakeholders, by communicating company initiatives, procedures, and direction to the vendor in a timely manner, and conversely, providing internal support to the organization for problems with vendor performance.
  • Ensure that the vendors have a clear understanding of the customer requirements and expectations, adhering to the desired client service level agreement. You will monitor external vendor’s performance by tracking and updating defined performance metrics, quality, and controls through scorecard or other means.
  • Regularly track and manage the client’s experience through the internal stakeholder and find improvement opportunities as well.
  • Orchestrate and conduct regular business reviews with preferred vendors, sharing detailed reporting, reviewing past performance, discussing areas of opportunities, and driving continuous improvement. initiatives, and be sure to work collaboratively with key internal stakeholders and the vendors to ensure all parties have a clear understanding of the project's requirements.
  • Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions and participate in stakeholder meetings to gain complete knowledge of projects and share pertinent up-to-date information about each vendor’s standing with both clients and our company.

Skills & Experience:

• Time management: The ability to meet deadlines prioritizes, organize, and manage multiple projects.
• Work well independently and as a team member in a fast-paced office.
• Ability to exercise flexibility, initiative, and good judgment.
• Attention to detail.
• Possess strong negotiation skills.
• Ability to problem solve independently, using creative thinking and technical skills.
• Strong customer orientation and communication skills.
• Proficient understanding using Excel, Outlook, and Internet research tools.
• Bilingual a plus.
• High School/College experience or related industry experience a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day.  Reaching above shoulder heights, below the waist or lifting as required to file documents or stored materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.

Work Environment: The work is performed in an office setting. The noise level in the work environment is moderate.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job changes.

Global Facility Management & Construction Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.