INTERNSHIP DETAILS

CRM Admin

CompanyMTAB Technology Center P Ltd
LocationIndia
Work ModeOn Site
PostedDecember 19, 2025
Internship Information
Core Responsibilities
As a CRM administrator, you'll manage and customize the CRM platform to meet the organization's needs while supporting users effectively. Responsibilities include system administration, user support, data analysis, collaboration with teams, integration with third-party apps, and ensuring data security.
Internship Type
full time
Company Size
32
Visa Sponsorship
No
Language
English
Working Hours
30 hours
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About The Company
MTAB Technology Center - We are in our 16th year and are best described through our brands MTC: We offer business intelligence solutions thru cloud ERP from Zoho. Our 4T solution approach - Tool, Training, Talent, Transformation - supports sales and marketing, HR and admin, and finance functions. Our solution includes business process management and talent solutions for our customers. Here, we offer contextually pre-configured Zoho tools with add-on customization, related user role based onboarding courses & evaluations and target implementation within 21 days. Segments we focus in are educational institutions & similar learning communities, Specialized food industry including pet foods in India and USA. CNCTrain: We offer comprehensive manufacturing training solutions that enable digital transformation. Our customers are engineering institutions, training centers, and manufacturing industries. For institutions and training centers seeking to enrich their manufacturing skills and labs and for industries looking to build workforce readiness, we offer simulation software, curated learning content, entry-level job role evaluations, and onboarding courses. Technologies we offer in are Automation, CNC, Robotics and Industry 4.0. Visit this site:https://cnctrain.com/ ______ Abhyaz: Abhyaz is a community and a talent management platform. Using Abhyaz, we offer impactful internships and projects for students, job seekers and professionals, across core business functions in 150+ job roles. We use evaluations and onboarding courses from CNCTrain and MTC to select interns and employ them in the initiatives and operations of CNCTrain & MTC and their customers. This symbiotic relationship nurtures the much-needed talent for our customers while serving the community. Abhyaz also serves industries by offering evaluations and onboarding courses gratis for recruitment and building workforce readiness. Visit this site:https://www.abhyaz.com/ ________
About the Role

This is a remote position.

This is a remote position.

Excited to join the world of customer support? Apply now for the CRM ADMIN position at MTC!


Abhyaz is seeking a dedicated CRM ADMIN  Executive who is passionate about delivering product  service. If you're ready to provide top-notch support to our customers and ensure their satisfaction, then this opportunity is for you.


Core Functional Responsibilities:

As a CRM administrator, you'll be responsible for managing and customising the CRM platform to meet the organization's needs. You'll also support users in using the system effectively. ​
A CRM administrator's core responsibilities include:
  • System administration: Managing the CRM system, including user permissions, workflows, custom objects, and profiles 

  • User support: Providing support and troubleshooting for users, including answering questions and resolving issues 

  • Data analysis: Analyzing data to gain insights into team productivity, effectiveness, and operation 

  • Collaboration: Working with other teams to capture business requirements and implement CRM solutions 

  • Integration: Coordinating and supporting integrations with third-party apps, plugins, and tools 

  • Security: Setting up processes to manage and protect customer and business data 

  • Training: Providing training to administration, staff, and faculty 

General Responsibilities:

  • Manage and organize office operations: Administrators oversee day-to-day operations, such as managing schedules, coordinating meetings, and handling correspondence. These ensure that your office environment is organized and efficient. 
  • Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records. Data accuracy, security and confidentiality are guaranteed. 
  • Financial Management: Administrators can manage budgets, track expenses, and process invoices. We may also work with the finance department to ensure financial compliance.
  • Staff support: Administrators can help with the hiring, onboarding, and offboarding process. We may also record employee records, administer benefits, and reconcile payroll. 
  • Communication and Coordination: Administrators act as liaisons(a link for communication) for internal and external stakeholders. Facilitate communication between team members, departments, customers and suppliers. We may also assist you in preparing reports, presentations and other communications.

    • About Abhyaz Internships :




    Abhyaz Internships are a 4-16 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 - 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure.  We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.




    Hiring Process:


    Steps                Process                                 Timeline

    Step 1  -Job Postings on our Career page -    Friday

    Step 2 - Call for Registration and Enrolment - Friday

    Step 3  -Completing Portfolio Submissions - Next Thursday

    Step 4  -Evaluation Process ends on Abhyaz platform -  Next Thursday

    Step 5 - Interview & Job offer - Friday

    Step 6 - Onboard – Accept our Job Offer and onboard - Monday

    ​
    Internship Work Timings at Abhyaz

    1. Full-Time Interns (11 AM – 5 PM)
            •        Must be fully available in the virtual office.
            •        Allowed to take scheduled breaks.

    2. Part-Time Interns
            •        Slot 1: 11 AM – 2 PM
            •        Slot 2: 2 PM – 5 PM
            •        Interns must be present in the virtual office during their chosen slot.

    3. Off-Time Batch (Flexible Work Hours)
            •        Must report to the virtual office between 5 PM – 6:30 PM.
            •        Work hours outside this period are flexible based on availability.
            •        Mentors will be available until 6:30 PM.
            •        Interns should provide task updates to the Project Management Executive.

    ​

    Do follow us on  Linkedin   /  Twitter   /   YouTube



    Requirements

    Qualification:

    Bachelor's degree preferred.

    Excellent communication skills, both verbal and written.

    Strong problem-solving abilities and a customer-focused mindset.

    Problem-solving: 
    • The ability to analyze and solve problems
       


    • Interpersonal skills: 
      The ability to work with people of different technical skills
       


    • Communication: 
      The ability to communicate complex concepts clearly
       


    • Data management: 
      The ability to maintain accurate customer data
       
    Key Skills
    CRM ManagementUser SupportData AnalysisCollaborationIntegrationSecurityTrainingCommunicationProblem-SolvingInterpersonal SkillsData Management
    Categories
    Customer Service & SupportTechnologyAdministrative