Talent Apprentice

• Talent & Diversity Team
• Manchester Airport
• Fixed Term Contract leading to a permanent role, subject to meeting academic and professional standards
• Competitive salary with annual increases throughout the apprenticeship

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

We recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive. You’ll also have access to some great benefits including:

• 6% company contribution pension
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts

The Role

This position is a 18-month apprenticeship leading to a HR Support Level 3 qualification. On-the-job practical training will be provided alongside a comprehensive training plan that, upon successful completion of the apprenticeship, could lead to a permanent role within the People function.

The Talent Apprentice takes a key role in helping our Talent and Diversity team run smoothly, getting involved in everything from welcoming new starters to supporting their growth and development. You’ll gain real, hands‑on experience by organising activities, supporting projects, and using digital tools — all while building valuable skills and helping to create a great experience for candidates and colleagues.

During the programme, you will:

• Co-ordinate and schedule training programmes, ensuring appropriate resources are available to aid smooth delivery
• Facilitation responsibilities such as room bookings, training materials, and delivery support.
• Plan onboarding schedules in partnership with Talent Acquisition and Development teams.
• Work closely with stakeholders to support delivery of their talent plans and updating them on progress and priorities.
• Respond to Talent & Diversity Team Enquiries via Microsoft Teams and email.
• Support the upkeep of the Learning Management System, including content allocation, updating learning profiles and admin tasks.
• Monitor mandatory e‑learning completion rates and support accurate reporting of these.
• Produce reports and track key learning and recruitment metrics.
• Collect and analyse feedback from training and recruitment activities through surveys.
• Suggest and support process improvements to enhance efficiency.
• Provide administrative support, including invoice processing and project coordination.
• Support events with on-the-ground assistance when needed.
• Actively participate in learning opportunities to build knowledge of talent systems and processes.
• Take part in team meetings, projects, and initiatives across the talent lifecycle.
• Carry out additional duties that contribute to the wider Talent & Diversity team.

What Will Make You Successful in This Role?

Successful candidates will possess:

• Excellent organisational skills, with the ability to juggle multiple tasks, deadlines, and stakeholders.
• Strong attention to detail, ensuring accuracy in all tasks.
• Aptitude for learning new systems and processes
• Confident, clear communication, enabling collaboration with teams and stakeholders at all levels.
• Ability to adapt quickly and resolve challenges effectively.
• Strong time‑management skills, prioritising work to meet competing deadlines.
• A collaborative approach, building positive relationships across departments.
• Resilience and adaptability, staying calm and effective when priorities shift.
• A proactive attitude, anticipating needs, spotting improvements, and taking initiative.

Minimum Requirements:

• 5 GCSEs grades A*-C/9-4 (ideally including English & Maths)
• Live in England and have the right to work in the UK (Government funding requirement)
• Able to travel to Manchester Airport with occasional visits to East Midlands and London Stansted airports as required

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.