SOE / Business Operations Intern ( Jan/Feb Intake)

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Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple – improving lives. Some 70,000 researchers and developers work for that at Bosch: at 120 locations worldwide, in a single network. In 2018 the Bosch Group had 410,000 associates worldwide and achieved 78 billion euros in sales. Robert Bosch (South East Asia) Pte Ltd is a regional subsidiary of the Bosch Group, representing the Group's interests in South East Asia. In the Research and Technology Center Asia Pacific we focus on solutions and products for South East Asia, China and India.
Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2018, Malaysia contributed sales of RM 538 million (113 million euros) and employed more than 4,500 associates.
Job Description
About the Role
We are looking for a proactive and detail-oriented SOE / Business Operations Intern to support cross-functional activities across Customer Warranty, Quality Support, Marketing Research, and departmental administration. This internship offers exposure to customer-related topics, market intelligence, documentation management, and continuous improvement projects.
Key Responsibilities
Customer Warranty & Quality Support
- Support Customer Warranty-related topics, including documentation and coordination.
- Assist in Quality Support activities and project-specific tasks.
- Support customer audits, warranty discussions, and internal quality-related topics.
Marketing Research & Market Intelligence
- Conduct marketing and market research, including information gathering and updating of market data.
- Gather and share market news and updates on a regular basis.
- Support monthly business data updates and preparation of market reports as required.
Department Administration
- Support departmental administrative functions including document management, signature coordination, and document distribution.
- Assist in Continuous Improvement Program (CIP) administrative support.
Projects & Events Support
- Support improvement projects related to customer audits, warranty processes, and internal topics.
- Assist in internal and external event coordination.
- Provide basic project management support, including tracking tasks and follow-ups.
Qualifications
- Currently pursuing a Bachelor’s Degree in Business, Marketing, International Business, Communications, Economics, or related disciplines.
- Intermediate Microsoft Office skills, especially Excel (data tracking and basic analysis).
- Comfortable working with data, reports, and documentation.
- Strong organizational and coordination skills.
- Good communication skills and attention to detail.
- Proactive, responsible, and able to work independently as well as in a team.
Additional Information
What You Will Gain
- Exposure to customer warranty, quality support, and market research activities.
- Hands-on experience in market data analysis and reporting.
- Experience supporting projects, audits, and internal events.
- Development of documentation, coordination, and administrative skills in a professional environment.
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