INTERNSHIP DETAILS

Direct Marketing Internship

CompanyAAA Life Insurance Company
LocationLivonia
Work ModeOn Site
PostedDecember 26, 2025
Internship Information
Core Responsibilities
The intern will document the customer journey, assist in email campaign content selection, and analyze web traffic and marketing data. They will also participate in creative strategy discussions and research marketing trends and competitors.
Internship Type
other
Company Size
1004
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
AAA Life Insurance Company is fueled by our mission of providing financial security and peace of mind to AAA members through our life insurance products, delivering on the outstanding customer service that members have come to expect from the AAA brand. Whether you purchase a policy through our trusted agents, online, over the phone, or by mail, our focus is fulfilling on the promise we make to you. Founded in 1969, AAA Life is built on the trust Americans place in the AAA brand. We are continually inspired to be a leading provider of life insurance to AAA members. Our priority is to ensure our policyholders have a smooth and easy process in securing life insurance coverage, with innovative products and exceptional customer service that meet their needs at whatever stage of life they are in. With over 1.8 million active policies, AAA Life has a rating of A (Excellent) from AM Best as of August 2024. Our mission and vision are exemplified in our associates, who work collaboratively to fulfill our core values which include putting members first, enhancing the AAA brand, inclusive diversity and working in symphony to drive results that deliver on our promise to AAA members and contribute to the success of AAA Life. Join AAA Life, our associates, our agents and AAA club partners as we continue on life’s journey together. Life insurance underwritten and annuities offered by AAA Life Insurance Company, Livonia, Michigan. AAA Life Insurance Company is licensed in all states except NY. CA Certificate of Authority #07861. Products and their features may not be available in all states.
About the Role

Responsibilities

Projects/Responsibilities:

  • Document the customer journey/create journey maps
  • Assist in selecting email subject lines, CTAs, and other content blocks for email campaigns
  • Review/proof test emails for accuracy, functionality, etc.
  • Assist in campaign tracking set up for new campaigns
  • Analyze web traffic, monitor KPIs and performance using Google Analytics and internal reports
  • Compile and analyze marketing data to identify areas for improvement
  • Research new partners, new marketing tactics, trends and/or opportunities for growth
  • Research competitors’ marketing strategies to identify new opportunities or garner insights to improve campaign performance (possibly document digital marketing activity for top 3 competitors)
  • Consider testing opportunities to improve campaign effectivness 
  • Identify opportunities for integrated marketing campaigns between direct mail and digital
  • Suggest new ideas to market to defined segments via digital or direct mail
  • Participate in informing creative strategy and assist with asset development and approval process

 

 

Objectives:

-Gain insight into Direct Marketing’s creative strategy and digital marketing activities

-Understand the basics of campaign set up, performance monitoring and analysis, testing/optimization

-Participate in cross-departmental and agency meetings to see how we engage with other partners

-Learn about and participate in the creative development and compliance review process

-Learn about the competitive landscape, trends in digital marketing

-Understand the customer journey from click to conversion

-Overview and education on data onboarding process

-Hands-on training with pivot tables to view and analyze data

-Education on the sales funnel and the various types of campaign objectives – awareness, consideration, conversion

-Education on different types of life insurance that AAA Life offers

  

Qualifications

Pursuing a bachelor's degree in Business, Marketing/Advertising, Communications or a related field

Strong organization and communication skills

 

 

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

 

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

 

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

 

PM21

 

#LI-Hybrid

 

Key Skills
Email MarketingGoogle AnalyticsData AnalysisCampaign TrackingCustomer Journey MappingContent CreationResearchCreative StrategyPerformance MonitoringTestingDigital MarketingIntegrated MarketingCommunicationOrganizationCompliance ReviewLife Insurance
Categories
MarketingCreative & MediaData & Analytics