Learning Experience Designer – AI Focus (Internship)

SBS is driving innovation in financial technology and sales enablement. We are launching a dedicated AI program to integrate generative AI and machine learning into our commercial operations, with a focus on sales coaching, productivity tools, and customer engagement. This internship offers hands-on experience in building and optimizing AI-powered solutions that transform how sales teams learn and perform.

Role Overview:

As an AI Intern, you will collaborate with our Sales Enablement team to design, prototype, and test AI-driven tools that enhance sales coaching and performance. You’ll gain exposure to real-world AI applications, including natural language processing (NLP), predictive analytics, and AI-based conversational agents.

Key Responsibilities:

· Research & Ideation: Explore AI use cases for sales coaching, enablement, and performance improvement.

· Prototype Development: Assist in building and testing AI-powered tools (e.g., role-play simulators, real-time feedback engines).

· Data Preparation: Work on data preprocessing, cleaning, and structuring for model training.

· Model Training & Evaluation: Support development and fine-tuning of machine learning models using frameworks like Synthesia.

· Integration & Testing: Collaborate with engineering teams to integrate AI features into existing platforms (CRM, coaching dashboards).

· Documentation & Reporting: Maintain clear records of experiments, results, and recommendations for scaling solutions.

What You’ll Learn:

· Hands-on experience with Generative AI, LLMs, and AI-powered coaching tools.

· How AI transforms sales enablement and customer engagement strategies.

· Collaboration with cross-functional teams (Sales, Marketing, Tech).

· Exposure to enterprise-grade tools and platforms (Salesforce, Gong, Copilot).

Preferred Skills & Qualifications:

• Strong interest in AI applications for business and sales.
• Capability to work on AI tools and with external suppliers.
• Analytical mindset and eagerness to learn.
• Fluency in English and in French

Nice to Have:

• Experience with prompt engineering or chatbot development.
• Knowledge of sales processes or CRM systems.
• Previous projects in AI (coaching  and learning systems)

Benefits:

· Mentorship from experienced AI and Sales Enablement professionals.

· Opportunity to work on high-impact projects shaping the future of sales coaching.