Intern - Business Development Representative

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, we celebrate our people.

ServiceNow is looking for driven, ambitious candidates to join our Global Business Acceleration Internship Program. As a Business Development Representative Intern, you’ll play a vital role in generating meetings that convert to qualified opportunities to support early-stage pipeline growth. This program focuses on exposure to core prospecting and outreach techniques that engage buying group members and develop foundational knowledge of ServiceNow.

Global Business Acceleration’s mission is to drive high-quality pipeline that fuels predictable growth.  We pioneer AI and innovation to transform go-to-market strategies with precision. We are the launch pad for top talent to develop into the leaders of tomorrow at ServiceNow.

What you get to do in this role:

• Build strong relationships and collaborate across Sales and Marketing teams in a dynamic, structured program
• Engages current and future customers through phone, email, and social to connect with key contacts using approved messaging and defined qualification criteria
• Drive outreach within target accounts - Identify and engage new buying group members, validate signals and intent, and create personalized experiences at scale to deliver high quality pipeline opportunities
• Keep the right buying group members engaged across the opportunity by orchestrating meetings with customers and prospects for the Sales team
• Leverage cutting-edge technology to unlock deeper relationships, accelerate momentum, and help close bigger deals
• Gain hands-on experience with ServiceNow solutions, learning how they solve real customer challenges
• Have consistent engagement and collaboration with the Global Business Acceleration management team, Enablement team and Go-To-Market team(s)
• Present a final project to leadership, showcasing your impact and learnings

To be successful in this role you should have:

• Enrolled as a full-time student and will graduate December 2026, or later
• Eligible candidates must be a rising senior or equivalent level
• Available to commit to a full-time 8-week internship program in the summer of 2026 and to work in a hybrid capacity.  

• High motivation, curiosity, and openness to coaching and feedback.
• A resilient work ethic; reliable, confident, collaborative, driven, and coachable

• Foundational knowledge of Cloud computing and SaaS offerings, or willingness to learn
• Strong verbal and written communication skills and the ability to learn and apply standard outreach and qualification practices
• Interest in building customer relationships, qualifying opportunities, and contributing to early-stage pipeline that drives company revenue

• Willingness to learn AI-native tools and innovate on how they’re used to enhance outreach, prioritization, and daily workflows
• Willingness to fully participate in development simulations, in-person messaging activities, and meet defined performance expectations

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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