Summer Intern, Information Systems & Informatics

<div class="content-intro"><p>Arrowhead Pharmaceuticals, Inc. (Nasdaq:&nbsp; ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead’s RNAi-based therapeutics leverage this natural pathway of gene silencing.</p> <p>Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.</p> <p>Arrowhead’s corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI &amp; San Diego, CA, and a state of the art manufacturing facility in Verona, WI.&nbsp; Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.&nbsp;</p></div><p><strong>The Position</strong></p> <p>The Information Systems &amp; Informatics (IS&amp;I) Intern will support technology operations at Arrowhead Pharmaceuticals by contributing to asset management, reporting optimization, and end-user support initiatives. This internship offers hands-on experience working with IT systems, tools, and processes that are critical to business continuity and future scalability. The intern will collaborate with IT professionals to improve data accuracy, streamline reporting, and enhance the overall user support experience.</p> <p>This is an 11-week Summer Internship Program paying $21.00 per hour and requires full-time, onsite work five days per week at the designated location.</p> <p><em>Responsibilities</em></p> <p></p> <ul> <li>Support an Asset Management and Tagging project, including tagging current IS&amp;I assets and updating configurations within the Asset Management tool.</li> <li>Review, validate, and enhance IS&amp;I Help Desk ticketing system reports to improve accuracy, usability, and operational efficiency.</li> <li>Generate new reports and dashboards to support day-to-day IT operations and future planning.</li> <li>Assist with frontline Help Desk support for on-site and remote users.</li> <li>Support PC lifecycle management, including setup, maintenance, and refresh activities.</li> <li>Maintain accurate IT equipment inventory records.</li> <li>Respond to employee questions related to Windows 11, Office 365, and mobile devices.</li> <li>Assist with supporting and troubleshooting video conferencing technologies on PCs and in conference room environments.</li> <li>Contribute to development of customer-facing dashboards and reports.</li> </ul> <p></p> <p><strong>Requirements:</strong></p> <ul> <li>Currently enrolled in a bachelor’s degree program at an accredited university or college and majoring in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or a related field.</li> <li>Excellent verbal and written communication skills</li> <li>Strong problem-solving and organizational skills.</li> <li>Strong attention to detail and customer service mindset.</li> <li>Proficiency in Microsoft Office applications.</li> <li>Ability to lift up to 40 lbs.</li> <li>Willingness and ability to spend 75% of the workday walking the facility and 25% at a desk.</li> </ul> <p><strong>Preferred</strong>:</p> <ul> <li>Prior experience providing IT support or help desk assistance.</li> <li>Familiarity with asset management tools, ticketing systems, or reporting platforms.</li> <li>Interest in IT operations, infrastructure, and systems support within a corporate environment.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Wisconsin pay range </div><div class="pay-range"><span>$9,240</span><span class="divider">&mdash;</span><span>$9,240 USD</span></div></div></div><div class="content-conclusion"><p>Arrowhead provides competitive salaries and an excellent benefit package.&nbsp;&nbsp;&nbsp;</p> <p>All applicants must have authorization to work in the US for a company.&nbsp;&nbsp;&nbsp;</p> <p><a href="https://arrowheadpharma.com/wp-content/uploads/2023/09/Arrowhead-California-Applicant-Privacy-Policy.pdf" target="_blank">California Applicant Privacy Policy</a></p></div>