INTERNSHIP DETAILS

Service Delivery Intern Apprentice Cambodia

CompanyCMA CGM
LocationPhnom Penh
Work ModeOn Site
PostedJanuary 9, 2026
Internship Information
Core Responsibilities
The intern will assist in local customs declarations, prepare delivery orders, and manage invoicing for customers. They will also provide front desk support and follow up on long idle cargo notifications.
Internship Type
full time
Company Size
30260
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion". Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located. The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025. CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin). Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050. The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.
About the Role

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

 

  1. PURPOSE

 

This role will build up a stronger customer care team and contribute to team performance.

He/she will also strive for better customer care team results.

 

2. WORK RELATIONSHIP

 

  • Internal: HO/ARO, CS Dept. Docs team, Traffic team, Accounting, Logistics & Operations, Branch offices & CMA CGM Agencies
  • External: Customers, Barge/Feeder operator, Depot & Terminal

 3. RESPONSIBILITIES

 

  • Local customs declaration
  • Preparing Delivery Order to customers
  • Pre-Invoicing Controls and send invoices to customers
  • Front Desk support
  • Long idle cargo notification and follow-up
  • Other duties may be assigned as per company task prioritization.

 

4. QUALIFICATIONS AND PROFILE

 

  • Proficiency in the use of English language
  • Computer and system literacy
  • Curious, resourceful and fast learner 
  • Highly motivated individuals and easily adaptable to new environments
  • Student in university, Fresh graduated, Experienced related

Come along on CMA CGM’s adventure !
 

Key Skills
Customer CareLocal Customs DeclarationDelivery Order PreparationInvoicingFront Desk SupportCargo NotificationAdaptabilityMotivationResourcefulnessEnglish ProficiencyComputer LiteracyFast Learner
Categories
LogisticsCustomer Service & SupportTransportation