INTERNSHIP DETAILS

ROBINSON Internship Front Office

CompanyTUI
LocationNot specified
Work ModeOn Site
PostedMarch 1, 2026
Internship Information
Core Responsibilities
As an intern at the front office, you will be the first point of contact for guests and support your colleagues in daily operations. You will also assist in various departments during busy times, enhancing the guest experience.
Internship Type
full time
Company Size
34948
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We’re adventure seekers. Smile givers. Impact makers. We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking. We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world. We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers. Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment. At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying. There’s a place for you here.
About the Role

 

 

YOUR JOB AS AN INTERN (m/f/d) FRONT OFFICE AT ROBINSON

Welcome to the club! As a hotel intern at the front office, you will be one of the first impressions that new guests have of our hotel. During your internship, you will learn about the exciting day-to-day work at a hotel reception and support your colleagues to the best of your ability.

You are certain: the hotel industry is your world! If you would like to get a real taste of the hotel industry, for example before starting your training or during your tourism studies, then an internship at our reception is just right for you! Here you will be at the heart of the action and the direct point of contact for all our guests' requests.

Italy, Spain, Turkey or perhaps Austria? With an internship at one of our hotels, you can discover the world and live and work where others go on holiday. As a true ROBIN and member of our close-knit community, you will not only work at the front office but also lend a hand in other departments: Whether at the welcome reception on gala evenings, at the live cooking station in the restaurant or at the show on the theatre stage – you will help your colleagues and receive support at the reception desk, e.g. during busy arrival and departure times.

 

TUI Group is the world’s number one tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs who are well known for their special and unique atmosphere. 
This is partly due to the very innovative holiday concept we’ve designed, how warmly we treat each other and our guests, and especially because of our 4,500 ROBINS! They have continued the ROBINSON success story, which began over 50 years ago, in over 20 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. 

ROBINS feel right at home where others have holiday!

Key Skills
Customer ServiceHospitalityCommunicationTeamworkProblem SolvingMultitaskingAdaptabilityTime Management
Categories
HospitalityCustomer Service & SupportFood & BeverageAdministrative