IT Intern

Description

Job Title 

IT Intern

Department / Team

Enterprise Operations Team
(IT / Business Systems) 

Reporting Structure 

Reports to: CTO

Supervises: None (Individual Contributor role) 

Location & Work Model 

Leesburg, VA — Hybrid 

FLSA Status 

Non-Exempt (Internship) 

Position Summary 

The IT Intern will work closely with Vertosoft’s IT Team to support daily technology operations related to device management, user support, and office technology. This hands-on internship provides exposure to enterprise IT systems, hardware provisioning, compliance practices, and help desk workflows. 

The role offers a blend of technical support and cross-functional learning, including collaboration with the Development Intern and Development Team to support system documentation, workflow support, and technical projects. This position is ideal for candidates seeking real-world experience in corporate IT, systems administration, and business technology. 

Key Responsibilities

IT Operations & Device Management 

• Provision, configure, and deploy laptops, peripherals, and workstations for new hires and existing employees. 
• Assist with user and device management in Microsoft Entra ID (Azure AD) and Microsoft Intune. 
• Support hardware lifecycle management, including inventory tracking, procurement assistance, and device refreshes. 
• Help administer office technology, shared equipment, and physical IT infrastructure. 

User Support & Help Desk 

• Provide first-level support for basic technical issues, including troubleshooting hardware, software, and access-related requests. 
• Triage and route help desk tickets to appropriate IT team members as needed. 
• Assist with documentation of common IT issues and support procedures. 

Cross-Functional & Development Collaboration 

• Collaborate with the Development Intern and Development Team on cross-functional initiatives to ensure continuity of work and operational flexibility. 
• Support tasks related to system and workflow documentation. 
• Assist with technical projects, which may include exposure to:  
• API integration or construction 
• Workflow design and documentation 
• Database design concepts 
• UI/UX design support 
• Low-code or no-code development tools 

Required Qualifications 

Education 

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, or a related field. 

Technical Skills & Experience 

• Basic understanding of computer hardware, operating systems, and common business software. 
• Familiarity with Microsoft 365, user account management, or device provisioning is a plus. 
• Strong interest in enterprise IT systems, support processes, and technology operations. 

Core Skills 

• Strong problem-solving and analytical skills. 
• Ability to follow documented processes and learn new systems quickly. 
• Clear communication skills and a customer-service mindset. 
• Ability to work independently and collaboratively in a team environment. 

Preferred Qualifications 

• Exposure to or interest in cloud identity, endpoint management, or IT administration tools. 
• Familiarity with ticketing systems or help desk workflows. 
• Interest in systems development, automation, or business applications. 
• Prior internship, coursework, or lab experience in IT or technology support. 

Key Competencies & Attributes 

• Detail-oriented and organized. 
• Curious, adaptable, and eager to learn. 
• Professional, dependable, and proactive. 
• Comfortable handling multiple tasks in a fast-paced environment. 

Compensation & Benefits 

• Paid internship opportunity. 
• Hybrid work schedule (Leesburg, VA). 
• Hands-on experience in enterprise IT and business systems. 
• Mentorship and exposure to cross-functional technology teams. 
• Opportunity to build foundational skills for a career in IT, systems administration, or development. 

About Vertosoft 

Vertosoft is a fast-growing technology distributor and solutions provider specializing in bringing innovative software and IT solutions to the public sector. We work with emerging and leading technology vendors to simplify and accelerate procurement for federal, state, and local government customers. 

At Vertosoft, you’ll join a collaborative team working at the intersection of technology and government innovation. We value initiative, integrity, and impact — and we’re committed to helping our employees grow in an environment that encourages professional development and purpose-driven work. 

Vertosoft is an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.