Intern - Strategic Operations Business Analyst

As a leader in advancing New York’s energy transition, the New York State Energy Research and Development Authority (NYSERDA) has remained a credible, objective and trusted partner in ours state’s energy planning as well as deploying new and innovative technologies to expand New York’s economy. NYSERDA has worked for the past 50 years to protect the environment and help New Yorkers increase energy efficiency, lower energy costs and reduce reliance on fossil fuels. NYSERDA engages with stakeholders including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: 

• Attract the private sector capital investment needed to expand New York’s clean energy economy. 
• Overcome barriers to using clean energy at a large-scale in New York. 
• Enable New York’s communities and residents to benefit equitably in the clean energy transition. 

INTERNSHIP OVERVIEW

This is a paid internship for current students at an accredited college. The pay rate is from $18 to $20 per hour based on current class year. This internship will begin in the Summer 2026 and continue through the following academic year.

Interns must be located in New York State or an immediately adjacent state while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.

PRIMARY RESPONSIBILITIES

The intern will work alongside Project Managers and Business Analysts and Information Technology staff primarily to support the adoption of a modern Enterprise Resource Planning (ERP) system. In addition, the intern may be tasked to assist with other technology platforms across the authority, including but not limited to SharePoint, Salesforce, and Jira. Specific activities may include:

• Participate in discovery and requirement gathering sessions.
• Help document the redesign of business processes and procedures.
• Assist with project monitoring, control, notetaking and meeting documentation.
• Assist with executing User Acceptance Test (UAT) plans and scripts to facilitate software testing.
• Conduct testing on new software applications.
• Prepare supporting documents to communicate technical information to non-technical business users. 
• Create and/or update current training guides and materials on our Confluence training platform.
• Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending system work is discussed and prioritized).
• Support process improvement projects by assisting with project documentation, data collection, data analysis, and other administrative work as assigned.
• Complete ad-hoc analyses and other miscellaneous tasks as assigned.

ADDITIONAL QUALIFICATIONS

• Excellent skills with the Microsoft Office suite of programs.
• Some experience with data analysis and data cleaning.
• Demonstrated ability to research primary and secondary sources.
• Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment.
• Strong work ethic

Please submit two files, one for your cover letter and another for a resume, through our Careers page online.

(Applications submitted only through your school’s recruiting portal will not be considered.)

Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence (“AI”) scoring. This is an automatic request in the ADP system but is not a feature that is used by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA.

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