Omni Cares Internship | Summer 2026| Rooms

Location

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque.

Job Description

Hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various Rooms departments and positions based upon business need. Omni Care Interns are provided a summer/fall internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the summer/fall season based upon performance.

Responsibilities

• Flexible in working various entry level service positions within the property.     
• Position will rotate between front office, housekeeping, and pool/recreation. Additional departments/roles may be added based on business needs. 
• Attend to and anticipate guest’s needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Attend Omni Care Internship training and enrichment seminars through the summer season.
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations Leader.

Benefits:

• Receive 2 FREE nights at any Omni hotel or resort after completion of the program.
• Housing options available.

Qualifications

• Strong communication skills – both written and verbal required
• Strong customer service skills
• Previous experience in a customer service position preferred 
• Willingness to learn and take on different projects
• Ability to adapt to changing environment
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.
• Must have STAR Certification 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.