Free People Wholesale Intern

Role Summary

Free People is looking for a Wholesale Intern to join us for the Summer in New York City. The Wholesale Intern will help in providing exceptional customer service and be responsible for meeting deadlines, assisting with customer requests, and using flexible/creative approaches to improve business. 

Role Responsibilities

Order Management

• Enter orders timely and accurately to ensure orders are sent to the fulfillment center in time to meet the customer’s request.
• Complete Order Maintenance on open orders for existing and new accounts.
• Lead cross-functional team communication with the Credit, Customer Service, Transportation and Fulfillment Center in preparation for allocations.
• Manage flow of orders via allocations to Free People’s fulfillment centers in the US and UK. Ensure customer needs are balanced with maximizing sales.
• Assist with new account set ups and ensure all new accounts are set up accurately in our ERP and B2B systems.

General

• Support team members in other areas of responsibility during heavy workflow periods such as end of month and order entry post wholesale shows.

• Other duties as assigned

Role Qualifications

• Demonstrated excellence in retail customer service and advocacy
• Strong communicator: proactive, effective, and positive

• Excellent team leadership, as measured by positive feedback from internal partners and customers
• Professional and respectful with all internal teams and external customers
• Associate's or Bachelor's Degree in Fashion, Business, or a related field a plus but not required.

Project Requirement:

In addition to your application and resume, to be considered for this role please submit a Trend Concept Board (8.5 X 11 PDF format is preferred)·  Once you complete your project, please upload it to the additional documents section in the application process.

Create a concept board with 3 – 5 fashion trends you see emerging for the Free People customer in Fall 2026.

• Pull imagery from blogs, Pinterest, Instagram, runway, etc. to show your point of view – merchandisers, make it into a story!
• We are looking for forward thinkers showing future inspirational trends that move beyond where we are currently or where we have been!

This is the creative part of the application- so have fun with it!

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.