Individual Placement - Community Database Participant at Golden Gate National Park Conservancy

Position Summary 

Organization Description:

Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors and educators, all working to connect people to parks in support of our vision Parks for All Forever. Join us.

Branch/Unit Description:

The Parks Conservancy’s Innovation and Impact Hub is nested in the Executive Branch and is a department within our organization dedicated to driving informed decision-making, fostering a culture of evaluation, and measuring our impact. The Innovation and Impact Hub establishes organizational processes, systems, and tools to support this collaborative work across the Conservancy and park partners. The team manages data tools to capture key insights on visitors, programs, and organizational metrics, and analyzes park-wide data to generate impact reports. This position will work on various projects within the Community Database ecosystem, a Salesforce-based system housing contact and programmatic data for the park’s volunteer programs, youth programs, community engagement programs, internships, and internal trainings. With over 8,000 volunteers, over 1,400 youth program participants, and over 100 interns in the park annually, the Community Database is a critical reporting and data management tool for our parkwide programs.

Position Overview:

This is a non-exempt, six-month position of 32 hours /week.

We are looking for a highly organized and data-driven individual to work on various projects within our Salesforce database ecosystem. Our Salesforce database (the Community Database) is a critical hub for programmatic data across the park, supporting our ability to report on and track programmatic goals and organizational initiatives, while also serving day-to-day functions such as registration. With over 700 users, the Community Database is a complex system that is core to park program operations.

The Community Database Intern will work with the Senior Database Administrator on key impactful projects for the system such as developing reports & dashboards; mass data cleaning; data imports; data analysis; creating documentation; and deploying new database infrastructure and automation. The intern will have the opportunity to learn about the Salesforce platform via Salesforce Trailhead trainings and other resources to work on these projects. The intern will also interface with park staff that use the Community Database, answering common questions, understanding their needs for the system, and synthesizing their feedback into actionable and scalable tasks. Interns are also required to take part in professional development activities throughout the parks and will have the opportunity to join networking events with fellow park interns.

Location 

102 Fort Mason

San Francisco, CA 94123

Primary in-person worksite will be Fort Mason in San Francisco. In-person meetings, trainings, and other opportunities may take place at any of the Golden Gate National Recreation Area park sites in San Francisco, Marin, and San Mateo Counties. Transportation will be made available from Fort Mason to other park sites.

Schedule 

April 7, 2026 - September 26, 2026

32 hours/week, Monday - Friday

This position will be hybrid (in-person & remote). We expect 3-4 days of remote work and 1-2 days in-person each week, with some variation due to scheduling needs.

Key Duties and Responsibilities 

Foundational Learning

• Complete Trailhead modules to learn core concepts about the Salesforce platform.
• Meet with park staff and other interns across the Conservancy, National Park Service, and Presidio Trust to learn about their work and data needs.
• Learn about specific features of the Community Database – database architecture, portal environment, user types, common reporting outputs, integrated tools, etc.

Salesforce & Data Projects

• Build dynamic reports and dashboards to meet common user requests and organizational goals / metric tracking in a scalable way.
• Use tools such as Excel and Power BI to build additional visualizations using Salesforce data.
• Enhance existing documentation and create new documentation for users to provide high-quality and helpful resources – step-by-step text guides and video tutorials.
• Assist with historical data imports into Salesforce:
  • Set up data import sheets.
  • Review, clean, and re-format data in Excel to prepare for import.
  • Learn how to use tools to import data into Salesforce.
• Respond to common requests and questions from database users; support users in a friendly, customer service-oriented fashion.
• The intern will have the opportunity to select/develop a Salesforce project of interest to them in the later portion of their internship.

Marginal Duties 

• Attend required park internship trainings; participate in other trainings and intern opportunities, as schedule allows.
• Communicate in-person & by email, phone, videoconference, etc in a consistent, timely, and professional manner.
• Participate in team meetings, one-on-ones, and other database-related meetings; meetings will be a mix of virtual and in-person at various park sites.
• Understand and closely follow protocols to maintain a safe work environment.
• Other duties, as assigned.

Required Qualifications 

• High school diploma or equivalent experience.
• At least 1 year (can be cumulative) of experience working with databases, large data sets, and/or statistical analysis.
• Experience with spreadsheets and email platforms.
• Experience working in a team environment and independently.
• Familiarity with Salesforce or similar database platforms is beneficial though not required; comfort with technology & willingness to learn new software.
• Basic skills with Microsoft Office suite of tools, including Outlook, Teams, Word, and Excel.
• Understands work with data sets, data analysis, and basic statistics.
• Respect for confidentiality of data and personal information.
• Detail-oriented & organized – able to accurately work with large amounts of data, write thorough documentation guides, and maintain calendars and shared documents.
• Desire to work in a team and to work with a diversity of people with different backgrounds, ethnicities, genders, sexualities, ages, and viewpoints.
• Energetic and self-motivated; able to work independently once provided direction, able to problem-solve, and willing to ask for support as needed.
• Good communication skills and respect for others. Responds to texts and emails in a professional and timely manner.
• Appreciates parks, public lands, and data; appreciates connecting people to parks.

Preferred Qualifications 

• Salesforce-specific experience a plus.

Hours 

32 per week

Living Accommodations 

Member responsible for own housing

Compensation  

Living Allowance = $640/week

All allowances are subject to applicable federal, state, and local taxes. 

Personal Vehicle Information

Additional Benefits 

AmeriCorps: Not Eligible

• This is a non-benefitted position. Interns do receive paid sick time. Interns also receive unpaid time off on federal holidays and may request additional unpaid time off for vacation or personal use.
• Interns have access to the Employee Assistance Programs (short-term counseling), employer-matched Commuter Program and Employee discounts.
• Uniform shirts, jacket, and hat with the Parks Conservancy and NPS logo will be provided; interns are provided a stipend for work boots/pants or other personal protective equipment as needed depending on the position and duties.
• Professional Development:
  • Learn about the Salesforce platform and database administration
  • Gain skills in data analysis and working with data sets.
  • Learn more about the Golden Gate National Recreation Area park sites and activities.
  • Learn about environmental work in government and nonprofit sectors.
  • Opportunity to attend workshops on a variety of topics including resume building and interview skills, park history, flora & fauna, conservation and climate change, social & environmental justice, and much more.
  • Networking opportunities with fellow park interns and park staff.

Application Instructions

Apply by February 6, 2026 for priority review. All complete applications received on or before 2/6 will be considered.

Submit a thoughtful cover letter and resume including personal and professional experience that is relevant to the position. In your cover letter, please indicate why you are interested in this position. Please include names & contact information for 3 references in your application.

Equal Opportunity Statement 

The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally.