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INTERNSHIP DETAILS

Order to Cash Intern - Credit, Collection and Coding Processes

CompanyWK Kellogg

LocationQuerétaro

Work ModeOn Site

PostedJanuary 17, 2026

Internship Information

Core Responsibilities

The intern will analyze customer trends, ensure compliance with tax regulations, prepare credit reports, and assist with collections and audits. They will also manage communications and support the organization of documentation related to deductions.

Internship Type

full time

Company Size

1267

Visa Sponsorship

Language

English

Working Hours

40 hours

Apply Now →

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the company's application page

About The Company

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve.

About the Role

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 119 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort. Launch Your Career as an OTC Credit & Collections Intern at WK Kellogg Co. As an OTC Credit & Collections Intern, you’ll gain hands-on experience in key financial processes, including credit management, collections, and coding. You’ll contribute to analysis, reporting, compliance, and process optimization—while collaborating with cross-functional teams to support business stability in a dynamic corporate environment. This role is designed to help you develop strong analytical and administrative skills and understand how financial operations drive organizational success. HERE’S WHAT YOU’LL BE DOING<ul style="margin-bottom:0.0in;margin-top:0.0px"><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Analyze Customer Trends: Support the review of payment behaviors to help propose credit risk categories and recommend appropriate credit limits. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure Compliance: Assist with requesting, validating, and submitting tax certificates to meet regulatory requirements. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Prepare Credit Reports: Help create periodic reports for timely reviews and proactively suggest adjustments to credit limits. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Manage Communications: Monitor the credit inbox and ensure prompt, professional responses to all inquiries. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Process Account Requests: Support updates and creation of new customer accounts to maintain accurate records. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Assist with Collections: Provide help with cash discount processes and collections to ensure compliance with service level agreements (SLAs). </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Support Audits: Contribute to internal audit requirements and gain exposure to best practices for financial stability. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Organize Documentation: Retrieve, organize, and maintain deduction-related documents to ensure audit readiness and data integrity. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Validate Deductions: Assign accurate system reason codes to deductions for smooth processing and compliance. </li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Collaborate Across Teams: Work with OTC teams to clarify deduction details, resolve discrepancies, and improve workflows.</li></ul> QUALIFICATIONS<ul style="margin-bottom:0.0in;margin-top:0.0px"><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Familiarity with SAP or other ERP systems.</li><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Good English level (written and spoken).</li></ul> Desired Academic Background<ul style="margin-bottom:0.0in;margin-top:0.0px"><li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Business Administration, finance, accounting, marketing, or any related field.</li></ul>ABOUT WK KELLOGG COAt WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit <a href="https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.wkkellogg.com%2F&data=05%7C01%7CJennifer.Heier2%40wkkellogg.com%7Cf8bdc661e510490dee0b08dbba111fa2%7Ceb14cc20eff642ccb6b92d3eabbc8a17%7C0%7C0%7C638308354954738373%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ty8wEbYUWKZwDShA7bPo6dkAMQs5Xw86PgsdzqgWnP0%3D&reserved=0">www.wkkellogg.com</a>. If we can help you with a reasonable accommodation throughout the application or hiring process, please email TalentAssist@wkkellogg.com THE FINER PRINT The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position. WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For US applicants: Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf">link</a>.Let’s create gr-r-reat days, WK Kellogg Co Recruitment

Key Skills

Microsoft Office SuiteSAPCredit ManagementCollectionsAnalytical SkillsAdministrative SkillsComplianceReportingCommunicationProcess OptimizationCustomer Account ManagementAudit SupportDocumentation OrganizationDeductions ValidationCross-Functional Collaboration