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Creative Technology & Operations Intern

About The Company

GSD&M is a creatively driven, full-service agency born and raised in Austin, TX. Our strategy? We’re in the business of growing our clients’ businesses and have helped grow some of the world's most successful brands. We’re a full-service advertising agency, but our work goes beyond just making ads. We are a company that uses the power of purpose to drive success with our clients. We partner with our clients to discover, define and articulate their core purpose beyond making money and translate that vision into the marketplace. The return for us? Our work makes a difference for our people, our clients and our communities.

About the Role

<div class="content-intro">At GSD&M, we’re on a mission to build First & Only brands, meaning the first to do it and the only ones who can. We’re able to do this because we set a high bar for ourselves and our work. We care about what we put out in the world. We’re humans who like other humans. Our ideas make a difference. Shift culture. Create a smile. Inspire change. Initiate belly laughs. Deepen our understanding of the world and ourselves. We grow. We learn. We get better. We do it all over again. Because that’s what it takes to build and be First & Only.</div>Job Title:  Creative Technology & Operations Intern  <span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Position Summary:<span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}">   <span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}">Are you a creative problem solver who’s passionate about the field of advertising but don’t see your unique interests and skillset reflected in a single, traditional role? If so, this position may be for you.   This isn’t your basic coffee run internship. This is GSD&M Daze of Summer. Come spend your summer days in a daze as you experience our fast-paced creative environment for yourself. Here, you’ll actually be working alongside our talented teams. From creative and account leadership to strategy and analytics and beyond, you can expect a real, hands-on competitive experience.     GSD&M is a creatively-driven, full-service advertising agency born and raised in the heart of Texas. Today we are a global agency in the music, food and “weird” capital of the world. We’ve won the Super Bowl, cleaned up at Cannes and continue to help iconic brands win every day. We live by our core values and believe an agency should be able to think like the diverse world that it’s talking with. We think it’s better to be honest than cool. We also play foosball in the agency bar and eat breakfast tacos for dinner.     <span data-ccp-charstyle="scxw75937226" data-ccp-charstyle-defn="{"ObjectId":"4c4ec591-01c2-55aa-bfac-d6603e9bfd58|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"scxw75937226",201340122,"1",134233614,"true",469778129,"scxw75937226",335572020,"1",469778324,"Default Paragraph Font"]}">   Details:   What: Paid 40hr/week summer intern program    When: Tuesday, June 2nd - Friday, August 7th   Where:  Austin, TX Hybrid: In office (Tues, Wed, Thurs) / Remote (Mon, Fri)   Who: Any college junior/senior/grad level students and recent graduates      Program Highlights:    Agency Experience - Acquire hands-on, real work ad agency experience    Intern Team Project - Collaborate on a cross-departmental group project    Lunch & Learns - Gain insights into the role of each agency discipline   Group Gatherings - Join in meet-ups with fellow interns and agency staff     Job Highlights:   As a Creative Technology & Operations Intern you will:   <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Learn how the agency works across departments, spot operational friction points, and propose improvements through process, automation, or technology.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Identify emerging and best-in-class creative tools across the marketplace (and our approved platform partners), separating “cool demos” from production-ready options.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support creative teams who bring an idea or concept for feasibility validation: Conducting research to recommend the best enabling approach—sometimes one tool, sometimes a multi-tool workflow—focused on not just making ideas possible, but making them better.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Conduct operational toolkit and workflow evaluations (capabilities, limitations, quality, scalability, speed, adoption friction, and risk considerations).  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Prototype and test workflow automations to support and improve operational initiatives </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Build working proficiency (and often subject matter expertise) within our constantly evolving creative toolkit through hands-on experimentation.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Create playbooks, templates, and video demonstrations that turn workflow enhancements (that you’ll uncover) into repeatable solutions that others can follow.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support internal adoption moments (Office Hours, team sessions) with demos, Q&A, and documentation updates driven by real user needs.  </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support ad hoc requests: tool comparisons, rapid research, feasibility memos, prototype recaps, and pitch support.  </li> </ul> Key Requirements:  Desired Characteristics:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Self-starter mentality with an entrepreneurial spirit; comfortable creating structure and momentum when tasks are non-prescribed. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Curious by nature and energized by exploration, but also agentic—able to ship without being pushed. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Strong communication skills; comfortable asking smart questions, gathering requirements, and presenting recommendations. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Attention to detail and strong organization (especially for experiment logs, tool comparisons, and documentation). </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Superb time management skills; can juggle multiple threads without losing track of progress. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Willingness to go above and beyond; eagerness to jump on a project at a moment’s notice. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Embracement of the unknown; views ambiguity as opportunity to explore. </li> </ul>   Skills:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Familiarity with creative tools and production workflows will be incredibly valuable (if you don't have hands-on experience, conducting research in preparation for the internship will suffice). </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Strong documentation and writing skills (clear, concise, user-friendly). </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Comfort learning new tools quickly and turning experimentation into repeatable guidance. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Familiarity with generative AI tools and creative technology workflows is a plus. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Video editing experience is a plus (Premiere Pro, After Effects), especially quick-turn versioning and basic finishing. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Familiarity with low-code workflow tools (Power Automate, SharePoint Lists) is a plus. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Basic prototyping or demo-building skills (HTML/CSS/JS, no-code tools, or rapid prototyping) is a plus </li> </ul>   Requirements:<span data-ccp-charstyle="scxw5683112" data-ccp-charstyle-defn="{"ObjectId":"2ff207f8-d284-54b5-a587-d9eda52ed562|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"24",469775450,"scxw5683112",201340122,"1",134233614,"true",469778129,"scxw5683112",335572020,"1",469778324,"Default Paragraph Font"]}">   Candidates must be enrolled as a junior, senior or graduate-level student in college OR recent college graduate     Must be available during the length of the program (6/2/26 – 8/7/26) and able to come into the GSD&M Austin offices at least 3 days a week. Option to work offsite on Mondays and Fridays.      Must be able to work full-time 40 hours per week.       Applications will close February 28, 2026. <div class="content-conclusion">At GSD&M, inclusion is our superpower.  An inclusive environment where diverse perspectives are encouraged and empowered makes the work better, makes our agency better and ultimately makes the industry better. That’s why we’re proud to be recognized by the Advertising Federation’s Mosaic Awards year after year for our efforts in diversity, equity and inclusion. We consider ourselves lucky. Every day we wake up and get to build First & Only brands in an inclusive environment where everyone matters, all while enjoying generous benefits, plenty of time off, and opportunities for growth whether you’re just starting out or have been in the biz for a while. GSD&M is an equal opportunities employer and will never favor or discriminate against anyone based on their age, gender, ethnicity, sexual orientation, disability, pregnancy or maternity, religion or belief, marriage or civil partnership, gender identity, expression, or realignment.  If you require a medical or religious accommodation during the job application process, please reach out to <a href="mailto:keisha.townsend@gsdm.com">keisha.townsend@gsdm.com</a> for support.  This role requires regular in-office presence with a minimum of three days per week, to engage and collaborate in in-person team interactions and meetings as required.</div>

Key Skills

Creative Problem SolvingCommunication SkillsAttention To DetailTime ManagementDocumentation SkillsResearch SkillsPrototyping SkillsVideo EditingFamiliarity With Creative ToolsFamiliarity With Generative AILow-Code Workflow ToolsHTMLCSSJavaScriptNo-Code Tools