INTERNSHIP DETAILS

IT Engineer Intern

CompanyTrend Micro
LocationManila
Work ModeOn Site
PostedJanuary 20, 2026
Internship Information
Core Responsibilities
The IT Engineer Intern will provide first line IT support and manage service desk support tickets. They will assist in onsite meetings and events, troubleshoot hardware issues, and implement best practices for system security.
Internship Type
other
Company Size
7904
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise and relentless innovation, Trend leverages the full power of AI to protect over 500,000 enterprises and millions of individuals across clouds, networks, endpoints, and devices. At the core of this protection is Trend Vision One™, the only AI-powered enterprise cybersecurity platform that centralizes cyber risk exposure management and security operations, delivering robust layered protection across on-premises, hybrid, and multi-cloud environments. This platform is fueled by world-class threat intelligence and insights that help defend organizations from hundreds of millions of threats every day. With 7,000 employees across 70 countries, Trend empowers security leaders to stay ahead of threats, driving proactive security outcomes across the entire attack surface. This includes critical environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here.
About the Role

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

IT Engineer Intern

Roles and Responsibility:
• Provide first line of IT support via phone, email, chat. 
• Manages service desk support tickets and requests. 
• Assist in onsite meetings, events, and physical troubleshooting/repair of hardware and connectivity. 
• Can coordinate process to other service teams as necessary. 
• Installing and configuring operating systems and application software.
• Implementing best practices for system security and data backups.
• Troubleshooting and resolving all technical issues when they arise.
• Communicating effectively with IT support staff to ensure the setup process runs smoothly.
Qualifications:
• Enrolled in a bachelor's degree in Information Technology, Information Systems, 
Computer Engineering, Computer Science, or any related courses. 
• Can render a minimum of 500 hours of internship training. 
• Willing to be on a hybrid set-up, 2 days onsite and 3 days remote
• Knowledgeable in network security and troubleshooting. 
• Familiar but not limited to the following applications: Desktop Windows OS, Desktop MAC 
OS, Microsoft applications, Microsoft teams, windows server, Business applications 
(zoom, adobe).

Be Passionate.

Be Innovative.

Be a Trender.

Be #EngineeredToDoGood.

Key Skills
IT SupportService Desk ManagementHardware TroubleshootingOperating SystemsApplication SoftwareSystem SecurityData BackupsTechnical Issue ResolutionCommunicationNetwork SecurityTroubleshootingMicrosoft ApplicationsWindows ServerDesktop Windows OSDesktop MAC OSBusiness Applications
Categories
TechnologySecurity & SafetyEngineeringCustomer Service & Support