INTERNSHIP DETAILS

Intern, Individual Life

CompanyAIA Digital+
LocationMalaysia
Work ModeOn Site
PostedJanuary 20, 2026
Internship Information
Core Responsibilities
The intern will collaborate with business and IT stakeholders to deliver IT solutions and revamp processes. They will analyze and document business and system requirements while supporting change management activities.
Internship Type
full time
Company Size
47003
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”. (1) Hong Kong SAR refers to the Hong Kong Special Administrative Region. (2) Macau SAR refers to the Macau Special Administrative Region.
About the Role

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

This position is for Technical Business Analyst (AS400)

Roles and Responsibilities:

  • Collaborate with business and IT stakeholders to deliver IT solutions and revamp processes that support strategic initiatives.
  • Facilitate discovery workshops to understand user requirements, process flows, and user journeys.
  • Analyze and document business and system requirements, including revising existing workflows and logic as needed.
  • Identify business needs and recommend actionable improvements to enhance IT system performance and usability.
  • Assist in configuring core systems to meet business requirements and ensure alignment with solution design.
  • Create and maintain comprehensive system documentation throughout the project lifecycle.
  • Coordinate and manage stakeholder engagement during whole SDLC.
  • Translate business requirements into functional specifications and support the execution of system changes.
  • Analyze test outcomes, manage defect tracking, and ensure timely resolution in collaboration with development teams.
  • Support change management activities and ensure smooth transition from development to production environments.
  • Support production activities for product launches and campaign rollouts, ensuring system readiness and issue resolution

Job Requirements:

  • Currently pursuing a Bachelor's degree or above in IT or related disciplines.
  • Strong ability to define and validate business requirements through scenario analysis.
  • Skilled in communicating requirements to both technical and non-technical stakeholders.
  • Solid understanding of software development processes and system design.
  • Strong analytical, problem-solving, and interpersonal skills.
  • Adaptable to change and capable of delivering results under tight timelines.
  • Able to maintain a consistent and reliable internship schedule, with availability during designated working hours.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Key Skills
Technical Business AnalystBusiness RequirementsProcess FlowsUser JourneysSystem DocumentationStakeholder EngagementSoftware DevelopmentAnalytical SkillsProblem-SolvingInterpersonal SkillsChange ManagementDefect TrackingConfigurationUsabilityScenario AnalysisCommunication
Categories
TechnologyData & AnalyticsConsulting