Drayage Operations Intern

Drayage Operations Intern

Reports To: Senior Manager, Drayage Operations

At KCH Transportation, we move freight with precision, urgency, and accountability. Our drayage operations team plays a critical role in keeping cargo flowing efficiently from ports and rail ramps to final destinations. We’re looking for a Drayage Operations Intern who is eager to learn, detail-oriented, and ready to support real-world logistics operations in a fast-paced 3PL environment! 

**We offer flexible scheduling and are happy to coordinate internship credit with your school!**

Position Overview

The Drayage Operations Intern plays a critical role in supporting day-to-day port and rail drayage operations within a fast-paced third-party logistics (3PL) environment. This is a hands-on, detail-driven position ideal for someone interested in logistics, supply chain operations, and transportation management. The intern will work closely with operations teams, carriers, terminals, and account managers to ensure shipment visibility, accurate documentation, and timely execution of container moves.

Key Responsibilities

• Maintain and update operational spreadsheets and trackers related to container movements, appointments, and delivery status
• Update and manage shipments in the Transportation Management System (TMS) to ensure real-time accuracy
• Prepare, send, and track Delivery Orders (D/O’s) and supporting documentation
• Provide timely shipment updates to Account Managers via Chatter and internal communication tools
• Monitor container milestones (availability, pickup, delivery, return) and proactively identify and escalate delays or issues
• Assist with appointment scheduling, terminal coordination, and carrier communications
• Support daily drayage operations tasks, including exception management and data cleanup
• Communicate professionally with carriers, terminals, warehouses, and internal stakeholders
• Assist with ad hoc projects and continuous process improvement initiatives related to drayage workflows

Required Skills & Competencies

• Strong organizational skills with exceptional attention to detail in a high-volume, time-sensitive environment
• Working knowledge of Excel and/or Google Sheets (updating trackers, filtering, basic formulas)
• Clear, professional written and verbal communication skills
• Ability to manage multiple tasks and adapt to shifting priorities throughout the day
• Comfort working within multiple systems (TMS and internal tools) and ability to learn new platforms quickly
• Team-oriented mindset with a willingness to support others as needed
• Proactive, solution-focused approach to identifying and resolving operational issues

Education & Experience

• High School Diploma or GED required
• Associate’s Degree (A.A.) from a two-year college preferred
• Equivalent combination of education and relevant work experience will be considered