INTERNSHIP DETAILS

SDR / BDR intern - Italian market (6 months) Paris based

CompanyAircall
LocationCrawley
Work ModeOn Site
PostedJanuary 6, 2026
Internship Information
Core Responsibilities
The intern will work closely with the Italian sales team to manage prospects and assist in lead generation activities. They will also participate in sales calls to gain practical knowledge about the sales process.
Internship Type
internship
Company Size
796
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
About the Role

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.


Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.


We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.


At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.


How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in


We are seeking a highly motivated SDR & BDR Intern to join our dynamic team which is focused on the Italian market and based in Paris. As a SDR & BDR Intern you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales. This internship will provide valuable insights into the sales process,

customer relationship management, and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing a career in sales.


- This internship will be based in Paris.

- Duration : 6 month

- Start date : ASAP

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Key responsibilities
  • Work closely with Italian sales team to manage prospects from qualified lead to closing.
  • Assist the sales team in prospecting and lead generation activities, including researching potential clients, identifying key decision-makers, and gathering contact information.
  • Handle inbound leads for the Italian market.
  • Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
  • Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
  • Participate in and observe sales calls to gain practical knowledge about the sales process and customer interactions.
  • Support the team in positioning and articulating the Aircall value proposition to small and medium businesses.
  • Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience throughout the sales process.


Qualifications
  • Currently pursuing a Bachelor or Master’'s degree.
  • Italian (spoken and written) must be flawless when communicating with clients and fluent English will be necessary for internal communication.
  • Proficiency in French is a plus.
  • Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively.
  • Highly motivated and results-oriented with a strong work ethic.
  • Strong desire to pursue a career in sales or business development.


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Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

Key Skills
SalesLead GenerationCustomer Relationship ManagementMarket ResearchCommunicationMotivationConsultative SalesTeam Collaboration
Categories
SalesCustomer Service & SupportTechnology
Benefits
Competitive Salary PackageWork-Life Balance