Success Intern

The primary focus of this role will be to support various aspects of the success team's daily operations, including inbox management, file organization, and data maintenance.

Job Responsibilities

• Inbox and Calendar Management
• Assist in organizing and managing the success team's email inbox
• Sort and prioritize emails to ensure efficient communication and timely responses
• Coordinate with different teams to schedule meetings and send calendar invites
• Collaborate with team members to resolve customer inquiries and escalate issues as needed
• Success Drive Management
• Support the organization of files and folders in the Success drive, ensuring all documents are correctly labeled and categorized
• Assist in maintaining the status of projects by moving folders to appropriate statuses such as Active, Paid, or Inactive
• Work closely with team members to ensure easy accessibility and navigation of files in the drive
• CRM Management and audit
• Aid in updating and aligning company profiles in CrewHub and HubSpot with accurate and consistent information
• Assist in verifying and updating company details to ensure data integrity and alignment with current company developments
• Contractor communication
• Keep Microsoft Teams groups updated and conduct an audit to ensure only active contractors are added to the correct groups
• Keep MS Teams groups active by sending and replying to messages every day
• Assist CSM in conducting check-in meetings with contractors
• Send monthly reports about the status of contractor meetings and specific escalations
• Contact Profile Management
• Assist in managing contact profiles in HubSpot by removing contractors from the contacts associated with companies
• Support the maintenance of an up-to-date database by verifying and updating contact information as necessary
  

• Currently enrolled in or recent graduate of a relevant degree program (Business Administration, Marketing, Communications, etc.)
• Can Work 9:00 AM – 1 PM EST
• Can work in a fast-paced working environment
• Excellent verbal and written communication skills
• Strong admin, time-management, and organizational skills
• Basic knowledge of G Suite applications (Gmail, Google Drive, Google Docs, etc.)
• Ability to work independently and collaboratively in a team environment
• Eagerness to learn and contribute to the success of the team
• Can render a minimum of 400 hours

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.

Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.