National Council of Social Service, Singapore (NCSS) - Summer Internship 2026 - Philanthropic Strategy (Data Ops)

[What the role is]

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. This programme provides structured exposure to sector development, research methodologies, and stakeholder engagement practices. Interns will learn from experienced professionals gaining deep insights into how social services address Singapore's evolving community needs whilst developing critical thinking and analytical skills essential for the sector. 

Immersive Learning Experiences  
To build sector knowledge and professional competencies, there are programmes such as "Learning Journey" or "Walk the Talk" which provide structured learning opportunities for you to observe social impact initiatives firsthand and understand service delivery models. Through guided interactions with different stakeholders, you will develop empathy, communication skills, and a nuanced understanding of social work practice whilst exploring potential career pathways. 

Cross-Divisional Learning Programme 
Beyond your primary project, you will spend 4-6 hours weekly in another NCSS division under close supervision. This rotation exposes you to diverse functions—from policy development to community engagement—helping you understand how different areas interconnect whilst developing transferable skills and gaining a holistic view of NCSS's sector development role. 

Learning Synthesis and Reflection 
Your internship concludes with a reflective presentation synthesising insights from both your main project and cross-divisional experience. You will articulate key learnings, demonstrate acquired skills, and reflect on how these experiences shaped your understanding of social service work, creating an opportunity for mutual learning with NCSS teams. 

Period of Internship: 18 May 2026 - 24 July 2026

Support sustainable philanthropy initiatives through data collection, monitoring, and impact communication.

[What you will be working on]

Job Summary

1. Support the formulation and execution of philanthropic-related policies, strategies and messaging through better structuring of data and dashboards
2. Facilitate informed decision making by providing timely data analysis and insights to the Management
3. Identify process improvement opportunities and work across team to implement solutions for enhanced service delivery and internal processes

Key Responsibilities and Activities

1. Organise an internal dashboard of data points, projections and assumptions for proper knowledge management and to facilitate use for strategic planning and reporting purposes
2. Develop and as far as possible, automate the regular updating of dashboards, as well as enhance their presentation and visualisation
3. Explore opportunities to streamline analysis, reporting and improve on existing SOPs/internal ops processes

[What we are looking for]

Personal Competencies:

Thinking Clearly and Making Sound Judgements

Keep Learning and Putting Skills into Action

Data Management & Analysis

Systems Thinking

Business Acumen

Donor Relations and Stewardship

Skills Required:

Advanced aptitude in Microsoft Excel and PowerPoint
Proficiency in programming software, i.e., Python
Strong analytical skills and an ability to synthesise information
Experience in process improvement and data visualisation (e.g., creating dashboards using Power BI) will be an advantage

 

Only shortlisted candidates will be notified.