INTERNSHIP DETAILS

Intern-Key Account Management (eCommerce)

CompanyIntrepid
LocationHo Chi Minh City
Work ModeOn Site
PostedJanuary 26, 2026
Internship Information
Core Responsibilities
The intern will manage store operations and collaborate with various teams to ensure brand KPIs are met. They will also assist in troubleshooting ecommerce platform issues and customer inquiries.
Internship Type
other
Company Size
658
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities.
About the Role

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 


We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.


The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.


The Role

We are currently in search of a driven Key Account Management (KAM) intern. While prior experience in e-commerce would be advantageous, it is not obligatory. This entails forging strong collaborative relationships with both internal and external stakeholders to meticulously oversee and optimize store operations.


Your responsibilities will include:

  •  Manage store operations, including commercial & merchandise setup.
  • Able to translate brand promotion into a briefing for the design team.
  • Work with other teams to ensure brand KPI & tasks are delivered effectively and on time.
  • Collaborate with manager on NMV goals, planning, and forecasting  
  • Other tasks are assigned by the line manager.
  • Assist in troubleshooting and resolving any ecommerce platform issues or customer inquiries in a timely manner.


    Who we look for - the ideal profile:

    • Last year/ graduated student, preferably within Economics major
    • Passion for ecommerce and willingness to learn and adapt in a fast-paced environment.
    • Good knowledge of Microsoft Office/ Google Docs (Word, Excel, PowerPoint)
    • English language proficiency
    • Good communication & can bear high pressure
    • Careful & work commitment spirit; problem-solving, and logical thinking skills are a must
    • E-commerce working experience is a plus


    In return, you will be getting

    • Gain practical experience in executing ecommerce strategies.
    • Receive mentorship and access to resources for professional growth.
    • Work on real-world projects that impact our business.
    • Collaborate with teams across departments.
    • Connect with industry professionals.
    • Flexible Work Environment
    • Receive competitive compensation packages.


    We also offer

    Best of Both Worlds

    We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

    Culture that Brings Out the Best

    At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

    Grow Without Limits

    Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

    Rewarding You Right

    We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.


    Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

    Key Skills
    EcommerceMicrosoft OfficeGoogle DocsCommunicationProblem-SolvingLogical Thinking
    Categories
    MarketingSalesCustomer Service & SupportCreative & MediaData & Analytics
    Benefits
    Flexible Work EnvironmentMentorshipProfessional GrowthCompetitive CompensationComprehensive InsuranceAmple Leave