INTERNSHIP DETAILS

Online store Specialist & Operations Intern

CompanyThe Level Group
LocationMilan
Work ModeOn Site
PostedJanuary 27, 2026
Internship Information
Core Responsibilities
The intern will support the management and organization of product master data and assist in the publication of products on online stores. They will also help with content creation, localization, and operational management of AI tools.
Internship Type
intern
Company Size
336
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Business, creativity, and technology converge within The Level Group, a leading global e-commerce partner that specializes in building and managing end-to-end online experiences for luxury, design, and fashion brands. Managed by a team with extensive fashion and design experience both online and offline, The Level Group brings together the most creative business people and most business-minded creative people under one roof to support brands that want to effectively build businesses online. Its brand-centric approach offers e-commerce solutions that fuse innovative technology and services with proprietary know-how, creativity, and industry expertise. The Level Group offers services across the entire e-commerce value chain, including end-to-end e-commerce capabilities (The Level Group), first-in-class digital production (Frank Studio), and cutting-edge marketing techniques (Bianca). These services include creativity & web design, web solution implementation, digital image & content production, logistics services, financial services, customer service, store management & operations and digital marketing. The Level Group is the e-commerce partner responsible for the online businesses of a growing portfolio of fashion and luxury brands, including Dolce & Gabbana, Vivienne Westwood, Stuart Weitzman, Aspesi, and Casadei. In addition to partnering with brands to manage their online stores, The Level Group owns and manages a portfolio of unique and multibranded businesses that includes Frankbros, LN-CC, Scarosso, and LaDoubleJ. The group also provides marketing and web design services to a diverse portfolio of leading brands such as Bershka, Intimissimi, Timex, and Esprit.
About the Role

We are currently looking for a strongly motivated graduate to join our all-star, international and growing Online Store Management team based in Milan. You will join the Online Store team and support activities related to product data management, content creation and publication, and the operational setup of AI tools supporting the e-commerce business.


What you'll do:

  • Support in the management and organization of product master data, including the collection and validation of information required for online publication

  • Operational support in the publication of products on online stores

  • Support in the operational management of product photoshoots (organization of materials, workflows, and assets)

  • Acting as a point of contact between TLG and translation agencies

  • Support in the setup and operational management of an AI tool developed by TLG for product description creation and translations

  • Content writing: creation and proofreading of product and editorial content using AI tools, in line with the brand tone of voice and SEO best practices

  • Content localization: support in the translation and localization of product information and editorial content, ensuring linguistic accuracy and SEO consistency across markets

What we're looking for: 

  • Native Italian speaker

  • Academic background in Humanities / Marketing or similar degrees

  • Passionate about fashion and digital

  • Familiarity with (or strong interest in) the use of AI tools for content creation

  • Ability to thrive in a challenging, fast paced and dynamic working environment, with a multi-tasking and problem-solving approach

  • Exceptional attention to detail, motivated, enthusiastic, and focused on achieving great results

  • Ability to work independently while also being a team player

  • Excellent time management and follow up skills

  • Pro-active and can-do attitude

  • Willingness to engage with and ability to communicate effectively across the business

What we offer:

  • 6-months internship (with monthly compensation) as a big start for you in the e-commerce & fashion industry

  • Benefits: monthly lunch tickets, company laptop, staff discounts on TLG brands, and additional perks in the form of local discounts and offers

  • Learning & Development Programs: continuous learning experience within TLG, with learning on the job and ad hoc sessions during the internship

  • Be part of the young (31 on avg.) and international (30+ nationalities) #TLGpeople group and work in a dynamic and fast-moving environment

Key Skills
Product Data ManagementContent CreationSEOAI ToolsFashionDigital MarketingAttention to DetailTime ManagementProblem SolvingTeam PlayerCommunicationLocalizationProofreadingContent WritingOperational Management
Categories
MarketingRetailCreative & MediaCustomer Service & SupportData & Analytics
Benefits
Monthly Lunch TicketsCompany LaptopStaff DiscountsLocal Discounts