Call Centre Learnership (12 Months)

OUTsurance has been propelling the South African insurance industry forward for the last 28 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

The Learnership is a structured work-based program, affording unemployed youth work experience in our company. This program gives unemployed youth workplace experience or an opportunity to practice the work skills in order to assist them in the future with their chosen occupations.

The successful applicants will enter into a fixed term Learnership agreement for 12 months (not an employment contract) with the company and receive a stipend. This is a learning opportunity for the unemployed that has a passion for call centre and would like to gain experience in order to pursue a career in the Financial and Insurance industry

Competencies

The successful individual would need to demonstrate the below listed competencies at an advanced level:

• Very strong interpersonal skills and the ability to build relationships
• Takes initiative
• Engages professionally
• Adapts and responds positively to change
• The ability to multitask and handle stress
• Communication skills
• Self-motivated with a desire to learn
• Basic Computer Literacy will be an added advantage

• Valid Matric
• A completed Degree is beneficial to have but not compulsory
• Computer Literate (MS Office)
• No work experience required

Take note to qualify for an INSETA Learnership program you need to

• Be a South African citizen
• Not previously on a Learnership 
• Be between the ages of 18 & 35
• Be Unemployed in the last 6 months

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.