INTERNSHIP DETAILS

Associate Product Manager

CompanyWheely
LocationLondon
Work ModeOn Site
PostedApril 29, 2026
Internship Information
Core Responsibilities
The Associate Product Manager will lead a cross-functional team to enhance the efficiency and personalization of the Customer Service team. Responsibilities include managing the product roadmap and supporting the implementation of AI-driven automation.
Internship Type
full time
Company Size
306
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Wheely is a Swiss-founded British luxury services company headquartered in London and operating in other major cities including Paris and Dubai. We are building a platform with user privacy at its core while scaling a five-star service to millions of journeys across multiple cities. Beyond transportation, customers can also trust our chauffeurs to take on highly personal tasks for them through our concierge service, available through the best-in-class Wheely app. We exist to help our customers reclaim their time. With our modern engineering and design, together with the industry’s highest standards of service, we unlock an unparalleled experience for our customers—connecting them to the places and people that matter. Our team combines passion, determination and expertise, from engineering and product design to marketing and operations.
About the Role

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

  • Lead a cross-functional team of engineers, designer and product analyst
  • Manage your team's roadmap to align with Wheely’s mission
  • Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
    • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
    • Support the implementation of AI-driven automation in chauffeur contacts
    • Work on internal tools that increase the speed and consistency of contact resolution
    • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

  • Internship (with the possibility to transition into full-time employment)
    • STEM degree from a top university (fresh grad) or a final year student
  • Full-time:
    • STEM degree from a top university
    • 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
  • A passion for great UX/UI
  • Outstanding written communication
  • Highly analytical

What we offer

  • Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
  • Competitive salary 
  • Employee stock options plan
  • Private medical and dental insurance
  • Life and critical illness cover
  • Best-in-class equipment
  • Monthly credit towards Wheely journeys
  • Cycle to Work scheme
  • Professional development stipend

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Key Skills
Product ManagementCustomer ServiceAI-Driven AutomationUX/UIAnalytical SkillsCommunicationCross-Functional Team LeadershipRoadmap Management
Categories
TechnologyCustomer Service & SupportManagement & Leadership
Benefits
Flexible Working HoursStock OptionsMedical InsuranceLife and Critical Illness InsuranceMonthly Credit for Wheely JourneysLunch AllowanceCycle to Work SchemeProfessional Development Subsidies