Administrative Bachelor's Intern

Under supervision assists in the provision of information, maintenance of databases, report production and routine data analysis. Work is reviewed for completeness, accuracy and soundness.

Department Description:

The Medical Group Administration Department provides valuable services, enabling work processes to operate seamlessly on tasks and responsibilities. Collaborate with varies team members to support kp.org, Self-Service programs, Virtual Health Talks and other projects.    

Desired Majors:

Business Administration, Public Health

Desired Skillsets:

Must be professional, respectful and outgoing.  Should be able to approach members and effectively communicate.  Problem-solving, leadership, Time management and Independence. Knowledge of computer functions and software (Word, Excel, Outlook, Powerpoint, etc.). 

Project Description:

Intern will be providing extensive KAT training to internal staff (Service Representatives, Ward Clerks, Business Service Representatives); developing, conducting and implementing KP.Org registration outreach efforts targeted towards specific groups (Teens, in-patient members, etc.);  creating fliers, training Service Representatives on KP.Org registrations via telephone outreach; other KP.Org registration efforts as needed. Intern will also assist with conducting and implementing Self-Service Kiosk training and processes. 

Examples of project support include: Collects, prepares and tracks reports and summaries such as: budget to actual expenditures, production statistics, and utilization of services and statistical records of performance. Performs a variety of data collection and analysis assignments. Prepares ad hoc data requests as directed. Prepares and/or formats graphs, spreadsheets and reports by utilizing office software. May be asked to maintain databases on a regular basis by entering data and preparing data extracts. May extract information from different sources to compile data. Executes existing queries for established reports.  Schedules conference calls and meetings. Contributes to the development of presentations materials. Provides administrative and project support as assigned such as copying, filing, entering and extracting data. Engages in and supports project work.  Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

• N/A

• Current enrollment in an accredited college or university program Or recent graduate.

• N/A

• Excellent written and oral communication skills.
• Proficiency with Microsoft Office Suite - excel, word, access and PowerPoint.
• Proficient with a variety of software applications.
• Must be able to work in a Labor/Management Partnership environment.

• Knowledge of Access and database experience desirable.
• Prior office experience also desirable.