Customer Success Intern

We are seeking a motivated, detail-oriented Customer Success Intern to join our team for the summer. This role is ideal for someone who enjoys solving problems, analyzing customer data, and improving operational processes that help customers receive a better experience. You will work closely with Customer Success, Renewals, and Operations teams to support key initiatives that strengthen customer engagement and retention.

What You’ll Gain

Hands-on experience in Customer Success strategy and operations

Exposure to real customer lifecycle, retention, and data-driven decision making

Opportunities to partner with cross-functional teams

Experience designing repeatable processes and identifying automation opportunities

A meaningful intern project portfolio you can speak to in future roles

Who You Are

Curious, analytical, and eager to learn

Comfortable working with data and recognizing patterns

A clear communicator who enjoys improving customer experiences

Organized with strong attention to detail

Interested in Customer Success, operations, or related fields

Qualifications

Actively working towards a degree in Business, Communications, Analytics, or related field, graduating December 2026 or later.

Experience with Excel or data tools is a plus (but not required)

Interest in SaaS, customer engagement, or process improvement

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Industrial Scientific

Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Pay Range
The hourly range for this position (in local currency) is $20-$40/hour.