INTERNSHIP DETAILS

I.T. Intern

CompanyOriGene Technologies Inc
LocationRockville
Work ModeOn Site
PostedFebruary 3, 2026
Internship Information
Core Responsibilities
The intern will provide Tier 1 help desk support for issues like Windows OS, printers, and VPN, while also assisting with new hire onboarding, equipment setup, and account provisioning. Key tasks include supporting hardware deployments, managing IT asset inventory, and assisting with basic network troubleshooting under supervision.
Internship Type
full time
Company Size
119
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
OriGene Technologies was founded as a research tool company focused on the creation of the largest commercial collection of full-length human cDNAs in a standard expression vector. The availability of the complete human genome sequence and the subsequent development of genome-based tools have enabled the identification of relevant drug targets through system biology approaches. OriGene's vision is to prepare comprehensive, genome-wide research tools and technology platforms to enable scientists to study complete biological pathways, thus enabling a better understanding of disease mechanisms including cancer and stem cell research. OriGene Technologies uses high-throughput, genome wide approach to develop products for pharmaceutical, biotechnology, and academic research. Our flagship product is the cDNA clone collection, a searchable gene bank of over 30,000 human full-length TrueClone cDNA collections and over 25,000 TrueORF cDNA clones. From our TrueORF cDNA clones, we have developed the largest offering of full-length human proteins expressed in mammalian cells, ideal for functional studies. In 2010, OriGene initiated the TrueMAB project to develop mouse monoclonal antibodies against protein antigens to develop protein assays for every human protein. In addition, OriGene offers unique gene expression products such as TissueScan cancer tissue qPCR arrays and tissue biorepository for biomarker discovery and validation OriGene is committed to its mission to be “Your Gene Company”, supplying everything a researcher needs for gene-based research. Visit us at https://www.origene.com
About the Role

Description

 About the Role

We are seeking a hands-on IT Intern to support day-to-day IT operations and provide exceptional internal customer service. This is an opportunity to gain practical experience in help desk support, endpoint management, user provisioning, hardware/software troubleshooting, and IT documentation in a fast-paced environment.


Key Responsibilities

  • Provide Tier 1 help desk support (in-person and remote): troubleshoot Windows OS issues, printers, VPN, email, and general application access. 
  • Assist with new hire onboarding/offboarding: imaging/laptop setup, account provisioning, permissions, and equipment check-in/check-out. 
  • Support hardware deployments: PCs/laptops, monitors, docking stations, mobile devices, peripherals. 
  • Help manage asset inventory: tracking, labeling, and maintaining accurate IT asset records. 
  • Assist with basic network and connectivity troubleshooting (Wi-Fi, access points, switches—under supervision). 
  • Support Microsoft 365 user tasks (Outlook/Teams/OneDrive/SharePoint) and related account/access requests. 
  • Create/update IT documentation (how-to guides, onboarding checklists, FAQs, knowledge base articles).
  • Maintain SharePoint Sites’ team site update
  • Maintain Company Intranet update
  • Clean up duplicate data records in various applications
  • Perform software testing
  • Maintain technical documents and IT procedures


Requirements

 

  • Minimum 16 years old or above, currently attending high school or university
  • Currently pursuing an Associate’s/Bachelor’s in IT, Computer Science, Information Systems, or related field. 
  • Comfortable with Windows 10/11; basic familiarity a plus. 
  • Familiarity with Microsoft 365 and basic networking concepts (TCP/IP, DHCP, DNS). 
  • Strong customer service mindset: patient, clear communicator, and responsive. 
  • Able to lift/move standard IT equipment (e.g., laptops/monitors) as needed.
  • Willingness to learn and adapt to new technologies and procedures


Key Skills
Help Desk SupportEndpoint ManagementUser ProvisioningTroubleshootingWindows OSMicrosoft 365Hardware DeploymentAsset InventoryNetwork TroubleshootingIT DocumentationCustomer ServiceOnboarding/OffboardingSharePointVPNEmail Support
Categories
TechnologyCustomer Service & SupportAdministrative