INTERNSHIP DETAILS

Aftersales Systems Product Intern

CompanySTIHL
LocationVirginia Beach
Work ModeOn Site
PostedMarch 4, 2026
Internship Information
Core Responsibilities
The intern will support system improvements and product ownership activities related to LMS and SSO platforms. Responsibilities include collaborating with IT developers and stakeholders, drafting user stories, and participating in agile routines.
Internship Type
full time
Company Size
7767
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
STIHL builds on experience. Founded in 1926 by Andreas Stihl as a one-man company, STIHL has branched out to be a world leader in the portable outdoor power equipment industry. We’ve held onto our values as we’ve grown, believing progress demands strong roots in order to flourish in a meaningful way. As a family-owned business with great global impact, sustainability is built into the structure of our company. STIHL is grounded in tradition and its command of innovation. STIHL gets things done. Working with nature requires both, skill and craft. STIHL products use highly sophisticated technology, developed to match our customers’ needs: straightforward, effective, long-lasting and hands-on. From the professional to the hobbyist, STIHL helps to face new endeavors and guarantees a reliable partner is at hand, whenever needed. STIHL helps people grow. A career at STIHL means innovative work, centered around our high-technology products. As a global company, we offer you international opportunities and entrust you with challenging tasks. Together, we seek new ideas while maintaining the highest standards of quality, which have reinforced STIHL’s legacy for almost a century. We can always rely on our highly motivated personnel, their diverse talents and varied expertise. At STIHL, you craft your career. Thanks to our transparent structures, we create space for you to develop both personally and professionally. Your decisions will help shape STIHL’s future. As you grow, we’ll grow, together as a company. Data protection is important to us. You can find further information on this and the imprint here: https://www.stihl.com/social-media-privacy-policy.aspx https://corporate.stihl.de/de/footer/impressum
About the Role

About Us:

We are more than just chainsaws, blowers, and trimmers. We have a long-standing tradition of hiring diverse, talented people who help make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovation, high-quality products, and comprehensive services.

 

As part of our internship program, students will have the opportunity to:

  • Gain hands-on, real-world experience within a leading industry, working on meaningful projects that contribute to day-to-day operations and long-term initiatives
  • Volunteer to assist with company events such as the Family Picnic, Employee Summit, Manufacturing Technology Summer Camp, and other events as needed.
  • Complete a final presentation outlining their internship experience, which may be presented to their direct supervisor and colleagues.
  • Gain hands-on exposure to projects, team collaboration, and professional development opportunities designed to prepare them for future careers.
  • Participate in learning sessions, networking opportunities, and community-building activities across the organization.

Job Duties & Responsibilities:

Join us for an exciting summer!  We have an exciting opportunity for you to join our National Service team as a intern.

 

As an Computer Science Intern, you will gain hands-on experience supporting system improvements, product ownership activities, and cross-functional technology initiatives related to LMS and SSO platforms. This role offers exposure to requirements gathering, agile collaboration, process improvement, and user-focused system enhancements within a dynamic IT and business environment.

 

In this role, you will work with developers, analysts, and stakeholders to clarify system needs, help document requirements, support knowledge base development, and contribute to projects that improve usability, integration, and overall user experience.

 

Key Responsibilities:

  • Collaborate with IT developers, business analysts, and stakeholders to gather and clarify system requirements
  • Assist with drafting user stories, refining requirements, and organizing backlog items to support LMS and SSO enhancements
  • Help build and maintain a user-friendly knowledge base, including how-to guides and process documentation
  • Participate in agile routines such as stand-ups and planning meetings, supporting coordination and follow-up tasks
  • Research system functionality and integrations, and document findings for technical and non-technical audiences
  • Analyze current workflows to identify opportunities for process improvement and increased efficiency
  • Gather user feedback and help represent user needs to support better system design and experience

 

Internship Goals:

  • Develop Product Ownership Skills
  • Enhance System Architecture Understanding
  • Master Semi-Agile Methodologies and Collaboration
  • Strengthen Personal and Professional Skills

Specifications:

Candidate Preferences:

Academic Year: Junior, Senior

Area of Study: Computer Science, Information Technology, or related field

Software Experience: MS Office, Atlassian JIRA & Confluence

 

Additional Information:

Work Hours: 8:30AM-5:00PM

Department: National Service
Compensation: $20/hr

Key Skills
Computer ScienceInformation TechnologyAgile CollaborationProcess ImprovementUser ExperienceRequirements GatheringDocumentationKnowledge Base DevelopmentUser FeedbackSystem EnhancementsTeam CollaborationTechnical DocumentationMS OfficeAtlassian JIRAAtlassian Confluence
Categories
TechnologySoftwareEducation