Web & Social Media Assistant

Position Title: Web & Social Media Assistant

Position Department: Marketing

FLSA Status: Non-Exempt

Full/Part-Time: Part-Time

Reports to: Marketing and Communications Manager

Position Summary

The Web & Social Media Assistant manages Associated Students' social media channels and website

to enhance brand awareness, promote programs and events, and engage the campus community.

Essential Functions

Social Media Management

● Create, post, and monitor engaging content (captions, videos, graphics) across A.S. social

media platforms, primarily Instagram and Facebook

● Monitor social media channels daily and respond to community posts and inquiries in a timely

manner

● Attend A.S. and campus events to capture content and post live updates

● Collaborate with the marketing team, Board of Directors, and department representatives to plan

and create video content

● Promote campaigns, surveys, and applications by distributing links and calls-to-action across

platforms

● Track campus news and social media to share timely, relevant information with the A.S.

audience

Web Content Management

● Update and maintain the A.S. homepage and department pages using Omni CMS

● Post announcements, events, web banners, and documents; ensure navigation is clear and

intuitive

● Maintain consistent design, formatting, and branding across all A.S. web pages

● Ensure A.S. core values and campaign messages are applied consistently throughout the

website and social media

Analytics & Reporting

● Track and report on social media metrics and content performance using departmental

standards

● Provide regular project status updates to supervisor using appropriate communication channels

(Slack, email, in-person)

Collaboration & Professional Development

● Communicate regularly with A.S. staff, photographers, copywriters, and web developers to

coordinate projects

● Attend regular department staff meetings and ongoing professional development trainings

● Research emerging social media platforms and digital trends; develop and test new strategies

to optimize audience engagement

Required Meetings & Training

● Weekly Department Meetings: Fridays (schedule may adjust based on team availability)

● Marketing Department Staff Training: Bi-semester professional development sessions

(dates TBD and communicated in advance)

● CMEG Student Assistant Training: Full-day orientation sessions for all CMEG department

student staff (CCCAC, Marketing, Events, Garden)

○ Fall 2026: August 18, 11:30 AM – 5:00 PM

○ Spring 2027: January (date and time TBD)

Note: Training dates are set well in advance to ensure student schedules can accommodate

attendance. These sessions are essential for role success and team coordination.

Knowledge, Skills & Abilities

● Proficient in or able to quickly learn Omni CMS for website management

● Proficient in Adobe Creative Suite (Photoshop, Illustrator, Express), Canva Pro, and other

design tools to create brand-aligned graphics

● Strong understanding of social media platforms (Instagram, TikTok, Facebook, LinkedIn),

including algorithms, engagement metrics, and best practices

● Ability to translate complex information into clear, engaging content for diverse student

audiences

● Excellent written and verbal communication skills with ability to maintain a consistent

organizational voice

● Strong organizational and time management skills; ability to manage multiple projects and

meet deadlines

● Good judgment in prioritizing tasks and determining appropriate reporting methods based on

project urgency

● Strong interpersonal skills for working with diverse teams and stakeholders

● Understanding of university environments and commitment to supporting A.S. mission and

goals

Work Environment & Physical Demands

Office environment using standard office equipment

Part-time hours: Monday–Friday, 8:00 AM–5:00 PM

Ability to operate computer (keyboard, mouse) and phone

Occasional lifting or carrying of office/marketing materials up to 40 pounds, accommodations available will be provided upon request.

Required Education & Experience

● Must be a current SJSU student

● Proven experience using social media platforms (Instagram, Facebook, Twitter, Snapchat,

YouTube)

● Experience with Google/Gmail and Microsoft programs (Word, Publisher, Excel)

● Preferred: Concentration in Journalism, Communications, Public Relations, or Marketing

● Preferred: Experience with Content Management Systems (CMS)

Other Duties

This job description is not exhaustive. Activities, duties, or responsibilities may change at any time,with or without notice.