INTERNSHIP DETAILS

Customer Care Internship

CompanySYNTEGON
LocationBangkok
Work ModeOn Site
PostedFebruary 4, 2026
Internship Information
Core Responsibilities
The intern will serve as the primary interface for customer inquiries regarding spare parts and will cooperate with various teams on the claim process for spare parts. Responsibilities include preparing and following up on quotes, handling orders, and supporting team reports and work instructions.
Internship Type
full time
Company Size
159
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Telstar, part of the Syntegon group, is a company with a long track record and experience in the development of engineering projects, equipment and services for companies linked with life sciences, traditional technology, medicine, high technology industry and scientific research. Telstar Life Science solutions Development of complete integrated engineering, construction, equipment and services solutions for life sciences. •Design and manufacture of integrated process equipment in the process field through application of in-house technologies for sterilization, generation of water and pure steam, freeze-drying, containment, clean air, cell culture and cold storage. •Design and implementation of complete pharmaceutical and biotechnological turnkey installations including engineering, consulting, construction, critical systems installation, design and production of equipment, training of professionals, quality assurance, validation and commissioning. Telstar Vacuum solutions We design and manufacture equipment that requires applications of high and ultra-high vacuum technology such as space simulation chambers, projects for nuclear fusion energy or synchrotrons for high technology industries and the science sector. Telstar Instruments for solutions Telstar develops and sells instrumentation and techniques for surface characterisation, quality control and thin film process techniques for the scientific and research fields.
About the Role

Company Description

We are a leading global provider of processing and packaging technology. We develop and produce intelligent total solutions for the pharmaceutical and food industries in over 15 countries. Together with you and more than 5,800 colleagues, we want to turn our ideas and visions into intelligent and sustainable machines and services that make life easier for people all over the world. Originating from Germany, we draw on 160 years of experience with a global presence of more than 30 locations.
Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Admin) are devoted to supporting our customers in SEA, Korea, Taiwan, Pakistan and Australia/New Zealand.

We are expanding our sales-team in Asia Pacific. The growing business and additional responsibilities require an extended team of motivated and experienced sales colleagues. In this role, you will interact daily with colleagues from various countries.

Customer satisfaction is our key goal in our work and the basis for our growth.

Job Description

  • Primary interface for customer regarding spare part inquiries
  • Cooperation with Customer Care, Sales Manager, Service Engineer and manufacturing on claim process for spare parts quatation and dilivery 
  • Preparation, follow up of quotes, order handing for spare parts orders, modernization and field service offer process.
  • Support for team report and work instructions

Qualifications

  • Studying for a bachelor’s degree in logistic and supply chain or any related field
  • Excellence in English
  • Expect period at least 6 months

Additional Information

the company provides daily allowance of 500 THB per day. 

  • Functional Area (career page): Other
  • Working hours: Full-time
  • Legal Entity: Syntegon Technology (Thailand) Co., Ltd.
    • Key Skills
    Customer CareLogisticsSupply ChainSalesTechnical SupportOrder HandlingQuotation PreparationField ServiceTeam SupportCommunicationProblem SolvingCustomer SatisfactionCollaborationReport PreparationWork Instructions
    Categories
    Customer Service & SupportSalesLogisticsManufacturingEngineering
    Benefits
    Daily Allowance