INTERNSHIP DETAILS

Hotel Operations Internship - Cary, NC

CompanyParks Hospitality Group Inc
LocationCary
Work ModeOn Site
PostedFebruary 4, 2026
Internship Information
Core Responsibilities
Interns will rotate through different departments to understand their roles in hotel operations and assist with daily tasks and special projects. They will also shadow team members and help improve operational processes based on observations.
Internship Type
intern
Company Size
109
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Parks Hospitality Group is an award-winning, boutique hotel development and management company. Since 2008, Parks has partnered with Hilton and Marriott to develop over 1500 rooms spanning North Carolina, South Carolina, Tennessee, and Georgia. Parks is driven by more than 500 extraordinary team members who share the relentless pursuit of hospitality excellence.
About the Role

Join Our Team as a Hotel Operations Intern at the DoubleTree by Hilton Raleigh-Cary and Hilton Garden Inn Raleigh-Cary!

At Parks Hospitality Group, we are looking for a summer intern to assist various departments within the hotel and gain practical experience and insight into hotel operations. This internship program offers hands-on training in multiple hotel functions, providing valuable skills for future career advancement.

What You’ll Do:

  • Rotate through different departments (Guest Services, Housekeeping, F&B, etc.) to understand each department’s role in hotel operations.
  • Assist with daily tasks and special projects to support departmental goals.
  • Shadow team members and attend meetings to gain insights into hotel management.
  • Help improve operational processes and services based on observations and feedback.
  • Provide guest assistance as needed and ensure excellent customer service.
  • Assist department heads with assigned functions and tasks, learning systems, tools, and software.

What You’ll Need:

  • Currently enrolled in a hospitality management or related degree program (minimum GPA of 3.0).
  • Previous hospitality experience is preferred but not required.
  • Strong communication and organizational skills.
  • Proactive attitude and eagerness to learn in a fast-paced environment.

Why You’ll Love Working Here:

  • Competitive pay, giving you hands-on experience while earning.
  • Gain exposure to multiple departments, providing a solid foundation for your future career in hospitality.
  • Learn from industry leaders and contribute to the strategic direction of our hotels.
  • Develop valuable relationships with industry professionals and fellow interns, expanding your network.
  • Cultivate your skills and leadership potential through experiential learning, working on real-world projects.
  • Contribute valuable input into the development and implementation of hotel services and processes.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Locations:

DoubleTree by Hilton Raleigh-Cary | 500 Caitboo Ave, Cary, NC 27518

Hilton Garden Inn Raleigh-Cary | 131 Columbus Ave, Cary, NC 27518



Key Skills
CommunicationOrganizational SkillsProactive AttitudeCustomer ServiceHospitality ManagementTeamworkProblem SolvingAttention to Detail
Categories
HospitalityCustomer Service & SupportManagement & Leadership