INTERNSHIP DETAILS

Sales Assistant Trainee - Italy & Spain

CompanyBelmond
LocationMilan
Work ModeOn Site
PostedFebruary 8, 2026
Internship Information
Core Responsibilities
The Sales Assistant Trainee will provide essential support to the Italy & Spain Sales Team, handling day-to-day tasks and assisting in proposal and contract preparation. The role also involves organizing hotel visits, maintaining customer databases, and tracking sales interactions.
Internship Type
full time
Company Size
1746
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. From hotels and trains to river cruises and safaris, Belmond curates incomparable experiences and crafts unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 43 properties spread across 24 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. The group later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguassu National Park. As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future. Working with communities and local talents, together with the world's most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel. Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).
About the Role

A fabulous opportunity to join an incredible luxury hospitality brand and an amazing Sales Team representing the most stunning properties located in Southern Europe. This role offers a unique "ground up" experience in luxury hospitality sales, designed for a motivated individual looking to immerse themselves in the Belmond and LVMH culture.

Scope and Purpose

Based in our Milan Divisional Office, the Sales Assistant in Training will provide essential support to the Italy & Spain Sales Team across leisure and group segments. Reporting to the Divisional Director of Sales Southern Europe, you will gain hands-on experience in driving revenue and developing the Belmond presence across key international markets. This role is a stepping stone for future leaders in the hotel industry.

Key Responsibilities
  • Handle day-to-day departmental tasks, including managing invoices, internal documentation, and departmental correspondence.
  • Assist in preparing high-level proposals, confirmations, and contracts for FIT and agency bookings.
  • Help organize hotel visits and site inspections, ensuring accurate tracking and ROI analysis for each visit.
  • Maintain and update the customer database (CRM), tracking sales calls and client interactions to support effective follow-up.
  • Track incoming requests and manage shared inboxes and lead trackers for exclusive products, such as Villa Beatrice in Portofino.
  • Assist in creating and distributing newsletters and key hotel communications to our global client database.
  • Support the team in qualifying and converting small to medium leads for both individual reservations and social/corporate events.
  • Conduct competitive set analysis, monitoring occupancy trends, renovations, and promotional initiatives within the luxury sector.
  • Assist in compiling monthly reports covering site inspections, fam trips, and key activations for presentation to the Divisional Director.
  • Manage the inventory of sales kits, brochures, and MICE materials, ensuring high-quality collateral is always available for the team.
Key Skills
Sales SupportCustomer Relationship ManagementProposal PreparationContract ManagementEvent OrganizationData TrackingLead ManagementMarket AnalysisReport CompilationInventory ManagementCommunicationTeam SupportRevenue GenerationHospitality KnowledgeLuxury Sector AwarenessROI Analysis
Categories
SalesHospitalityCustomer Service & Support