Internship - IT Support

Description

Internship - IT Support

Description:

Internships offer invaluable hands-on experience to enhance your knowledge and understanding of your chosen career path. At Shive-Hattery, you’ll be treated as a full-time staff member with access to the same opportunities for learning and growth. You’ll work on active IT projects, where your contributions will directly impact our user base at Shive-Hattery. This experience will help expand your professional skill set and strengthen your portfolio, setting you up for future success.

As an intern, you will be paired with a mid-to-senior level employee who will serve as your mentor. This mentor/mentee relationship is designed to foster a supportive environment where you can candidly discuss your career goals and aspirations. Our one-on-one informal mentoring approach fosters the development of professional relationships that complement your academic learning, enriching your overall internship experience.

As an IT support intern you will work on a variety of project types including computer refreshes, software and hardware repair, and basic systems support. These experiences will provide insights into the profession, collaborative teamwork, and serving the needs of our users.

Requirements

• Active interest in IT systems.
• Currently studying Computer Science or an IT-Related Degree a plus.
• Ability to get to and from the Shive-Hattery office in Des Moines, Iowa for scheduled shifts.
• Good customer service skills.
• Ability to lift/move computer towers as necessary for deployment related tasks, including getting under desks.

Why Choose Shive-Hattery?

Collaborative Culture: Our culture is rooted in learning and teaching through collaboration. You’ll have opportunities to learn from and teach others, working across disciplines to grow your skills and advance your professional development.

Flexible Work Environment: We support a flexible work environment that balances personal and professional responsibilities, ensuring that you can thrive both at work and in your personal life.

Commitment to Diversity and Inclusion: Shive-Hattery is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join us at Shive-Hattery and take the next step in your career journey!