INTERNSHIP DETAILS

Guest Experience Intern

CompanyAccorHotel
LocationDubai
Work ModeOn Site
PostedFebruary 10, 2026
Internship Information
Core Responsibilities
The Guest Experience Intern will provide friendly and responsive service to guests from arrival to departure. Responsibilities include mastering front desk operations and supporting various hotel departments.
Internship Type
intern
Company Size
97661
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Pullman Dubai Downtown is a cosmopolitan 5 Star hotel located in the Business Bay district in close proximity to the Burj Khalifa, Dubai Mall, and the Dubai Downtown area.

Each of our 340 stylishly designed rooms and suites, offers views of the Burj Khalifa, Canal view, and Business Bay district.

Job Description

We are looking for a Guest Experience intern to join the team at Pullman Dubai Downtown. Under the guidance of the Front Office Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure.  

You will be expected to

  • Become a front desk genius, mastering the art of check-ins, check-outs, and turning guests into raving fans!
  • Dive into the digital realm of hotel booking software, becoming a tech-savvy hospitality hero.
  • Channel your inner self by supporting various departments, from housekeeping to food and beverage, and beyond!
  • Join forces with your fellow interns in epic team meetings, brainstorming ways to make guest experiences unforgettable.
  • Embrace your role as a hospitality professional, ready to assist across all hotel functions and emerge as the ultimate Pullman's Progress Champion 

Qualifications

  • Currently pursuing a Hospitality Management, Tourism, or related degree program from a reputed International Hospitality School

Additional Information

What is in it for you:

  • Competitive Stipend and other benefits with 5 Working Days and 2 Days Off Schedule. 
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Job-Category: Rooms
  • Job Type: Internship
  • Job Schedule: Full-Time
    • Key Skills
    Guest ExperienceFront Desk OperationsCheck-InsCheck-OutsHospitalityTeam CollaborationDigital SkillsCustomer Service
    Categories
    HospitalityCustomer Service & SupportFood & BeverageAdministrative
    Benefits
    Competitive StipendEmployee Benefit CardLearning ProgramsOpportunity to Develop TalentCorporate Social Responsibility Activities