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INTERNSHIP DETAILS

Part Time Key Holder - HUGO Outlet, Cross Iron

CompanyHUGO BOSS Canada, Inc.

LocationCrossIron

Work ModeOn Site

PostedDecember 6, 2025

Internship Information

Core Responsibilities

The role involves delivering an exceptional shopping experience, acting as a brand ambassador by showcasing merchandise and executing operational strategies to achieve positive profits. Key duties include proactive sales techniques, client relationship management, and maintaining high professional standards with customers and staff.

Internship Type

other

Company Size

16247

Visa Sponsorship

Language

English

Working Hours

40 hours

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About The Company

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5 TOUCHDOWN” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5 TOUCHDOWN”. In this context, our HUGO BOSS values — entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit — play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5 TOUCHDOWN”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.

About the Role

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits. What you can expect:<ul> <li>Sales goal achievement.</li> <li>Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.</li> <li>Demonstrate knowledge of how and when to close a sale.</li> <li>Demonstrate a positive attitude toward customers and coworkers.</li> <li>Understand floor presence: Greeting, friendly posture, poise, image projection.</li> <li>Know and understand basic communication skills.</li> <li>Actively maintain a client book profile book.</li> <li>Be aware of annual, monthly, and daily sales goals.</li> <li>Demonstrate a general knowledge of alteration procedures.</li> <li>Create a lasting, positive impression on customers.</li> <li>Maintain professional standards with customers, peers, and management.</li> <li>Follow through in all areas of commitments made to customers.</li> <li>Maintain up-to-date knowledge of customer service standards.</li> <li>Provide an “over and above” level of customer service.</li> <li>Be proactive in idea generation of how to better serve customers.</li> <li>Inform customers of up-coming events.</li> <li>Understand and communicate return/exchange policies.</li> <li>Assist with re-merchandising as needed.</li> <li>Back stock maintenance.</li> <li>Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.</li> <li>Professional Dress attire (Uniform will be provided soon)</li> <li>Maintain high standards in personal grooming.</li> <li>Participate in product knowledge seminars.</li> <li>Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer.</li> <li>Educate and inform the customer about various products and lifestyles of Hugo Boss.</li> <li>Opening Store Operations</li> </ul> Your profile:<ul> <li> BS College Degree preferred or equivalent experience</li> <li>1 - 2 years of Specialty Retail Management experience</li> <li>Excellent organizational, analytical, and leadership skills</li> <li>Demonstrated strong customer service and communication</li> <li>Independent, self-motivated, detail-oriented, entrepreneurial</li> <li>Strong business acumen and interpersonal skills</li> <li>Excellent knowledge of HUGO BOSS products </li> </ul> Your benefits:<ul> <li>Base Pay + Commission</li> <li>International and inspirational working environment</li> <li>Career progression opportunities</li> <li>Dynamic and inspirational work culture</li> <li>Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment</li> </ul> We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive. Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

Key Skills

Sales Goal AchievementClient Book ManagementCustomer ServiceMerchandise PresentationOperational StrategiesCommunication SkillsOrganizational SkillsAnalytical SkillsLeadership SkillsDetail-orientedBusiness AcumenInterpersonal SkillsProduct KnowledgeStore OperationsClosing a Sale