INTERNSHIP DETAILS

Golf Ops Intern

CompanyShanty Creek
LocationNot specified
Work ModeOn Site
PostedFebruary 15, 2026
Internship Information
Core Responsibilities
The intern will assist with daily golf operations, including managing tee times and checking in guests, while providing exceptional customer service. Responsibilities also include supporting the planning and execution of golf tournaments and maintaining the cleanliness and organization of the golf shop.
Internship Type
intern
Company Size
144
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
With four distinct villages, five championship golf courses, 42 downhill ski runs on Schuss Mountain, indoor and outdoor pools, fitness center, multiple dining options and over 36,000 sq ft of conference facilities, Shanty Creek has always been a favorite Up North Michigan destination. Shanty Creek Resort strives to provide an environment in which talented and devoted individuals thrive. We value our employees’ talents, skills, and abilities and we seek to foster an open, cooperative, and dynamic team. At Shanty Creek we are working together to achieve our company commitment of creating memorable guest experiences while providing our employees with unwavering support. Mission & Values: Shanty Creek Resort is committed to providing our guests a unique Up-North Michigan experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding natural environment allow us to grow our business. Vision Statement: To welcome and connect our guests with the natural magnificence of northern Michigan, inside and out, and do it better than anyone else. Guiding Principles: - The guest is our #1 priority. - Moral/ethical behavior is the foundation of all our actions. - Create lasting value by listening and learning. - Building relationships and friendships.
About the Role

DORM HOUSING AVAILABLE! 


Golf Operations Intern

Location: Shanty Creek Resorts – Bellaire, Michigan
Employment Type: Seasonal Internship
Dorm Housing: Available

About Shanty Creek Resorts

Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

Position Overview

Shanty Creek Resorts is seeking a motivated and service-oriented Golf Operations Intern to support the daily operations of our golf facilities.

This internship provides hands-on experience within the hospitality, tourism, and recreation industries, with a strong focus on golf operations. The Golf Operations Intern will assist with guest services, event coordination, and facility management while working closely with experienced leaders in the golf division.

This role is designed to develop practical business knowledge, operational awareness, and leadership skills to prepare candidates for future opportunities in hospitality, sports management, and recreation.

Key Responsibilities

  • Assist with daily golf operations, including tee time management and guest check-in

  • Provide exceptional customer service by responding to guest inquiries and resolving concerns professionally

  • Support planning and execution of golf tournaments, outings, and events

  • Maintain organization and cleanliness of the golf shop and surrounding areas

  • Collaborate with the Golf Operations team to promote programs, memberships, and events

  • Assist with merchandising, inventory organization, and retail presentation

  • Support operational logistics to ensure a seamless guest experience

Minimum Qualifications

  • Currently enrolled in or recently graduated from a degree program in Hospitality Management, Recreation, Sports Management, or a related field

  • Strong interpersonal and communication skills

  • Commitment to providing outstanding guest service

  • Ability to work flexible hours, including weekends and holidays

Preferred Qualifications

  • Previous customer service experience, preferably in hospitality or recreation

  • Familiarity with golf operations, terminology, or playing experience

  • Interest in pursuing a career in golf management or resort operations

Skills & Competencies

  • Professional communication and guest engagement

  • Strong organizational skills and attention to detail

  • Ability to work collaboratively within a team environment

  • Adaptability in a fast-paced hospitality setting

  • Initiative and willingness to learn operational and business functions

Why Join Shanty Creek Resorts

  • Gain hands-on experience in a four-season resort environment

  • Learn from experienced golf and hospitality professionals

  • Build operational and leadership skills in a real-world setting

  • Work in beautiful Northern Michigan

  • Dorm housing available

Key Skills
Guest ServicesTee Time ManagementEvent CoordinationFacility ManagementCustomer ServiceMerchandisingInventory OrganizationCommunicationOrganizationTeamworkAdaptabilityInitiative
Categories
HospitalitySports & RecreationCustomer Service & Support
Benefits
Dorm Housing