INTERNSHIP DETAILS

Front Office - Intern

CompanyMarcus Corporation
LocationMilwaukee
Work ModeOn Site
PostedFebruary 16, 2026
Internship Information
Core Responsibilities
The intern will shadow the Front Office management team and learn various roles across all hotel outlets. Responsibilities also include interacting with customers and taking action to resolve arising problems.
Internship Type
part time
Company Size
218
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Headquartered in Milwaukee, Marcus Corporation (NYSE: MCS) is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. The Marcus Corporation’s theatre division, Marcus Theatres, is the fourth largest theatre circuit in the U.S. and currently owns or operates 985 screens at 78 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. The company’s lodging division, Marcus Hotels & Resorts, owns and/or manages 16 hotels, resorts and other properties in eight states. Marcus Theatres is the fourth largest theatre circuit in the United States and currently owns or operates 1,036 screens at 83 locations in 17 states under the Marcus Theatres, Movie Tavern by Marcus and BistroPlex brands. For more information, please visit www.marcustheatres.com. Marcus Hotels & Resorts owns and/or manages 16 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time Pub & Grill and SafeHouse Restaurants. For more information, please visit www.marcushotels.com.
About the Role

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career in hospitality? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Rooms Intern, you will be rotating throughout the hotel's front office and rooms departments while working directly with our management team.

There’s no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee’s premier meeting and convention destination. If you’re passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.

What will you be doing?

  • Shadow our Front Office management team.

  • Learn several roles within all outlets of the hotel.

  • Interact with customers and take action to solve problems as they arise.

  • All other duties as assigned.

What do you bring to the role?

  • Must be pursuing a Bachelor or Associate’s degree in Hospitality or related field.

  • Previous hospitality experience is preferred.

  • Must be able to handle multiple tasks quickly and efficiently.

What is in it for you?

  • A free, well-balanced meal every shift

  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties

  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

  • Free parking

  • “Two for one” movie theater coupons at Marcus Theatres

  • Paid time off

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

Key Skills
HospitalityGuest ExperienceFront Office ManagementProblem SolvingTask Management
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
Room discounts at Marcus Hotels & Resorts and Hilton-branded propertiesDiscounts at Marcus Hotels & Resorts restaurantsCafesLoungesGolfingSkiingSpaFree parkingTwo for one movie theater coupons at Marcus TheatresPaid time off