INTERNSHIP DETAILS

Customer Service Apprentice

CompanySpecsavers
LocationWalsall
Work ModeOn Site
PostedFebruary 17, 2026
Internship Information
Core Responsibilities
This role involves providing excellent customer service and supporting customers by making their lives easier within a retail environment, specifically in optics. The apprentice will spend 13 months building skills and confidence through paid, full-time training supported by an experienced team.
Internship Type
full time
Company Size
158
Visa Sponsorship
No
Language
English
Working Hours
38 hours
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About The Company

No description available for this Company.

About the Role

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.  

We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way. 

Our store   

Based in our Bloxwich store

Our team   

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.  

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

  • Salary - £7.55 per hour
  • Working hours - 37.5 hours per week (weekend working is essential) 
  • Free local parking 
  • Staff discount 
  • Easy store to commute to

 

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:  

  • Passion for providing excellent customer service and making customers’ lives easier 
  • Great teamwork 
  • A good initiative 
  • Confidence in using IT systems 
  • Excellent communication and listening skills 
  • Prepared to step out of your comfort zone and try something new 
  • Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)

 

Find out more 

For more detailed information about the Specsavers Apprenticeship programme, please click the link below.  

Apprenticeships at Specsavers | Specsavers UK Careers  

Checked all the boxes? This job will closed when it's filled, so don't delay, apply today!  

Key Skills
Customer ServiceTeamworkInitiativeIT SystemsCommunicationListening SkillsAdaptabilityFeedback ReceptionDevelopment Openness
Categories
RetailCustomer Service & SupportAdministrative
Benefits
Staff DiscountFree Local Parking