INTERNSHIP DETAILS

Intern, Ticket Sales & Service - Summer

CompanyColumbus Crew
LocationColumbus
Work ModeOn Site
PostedFebruary 17, 2026
Internship Information
Core Responsibilities
The intern will assist with daily correspondence, deliver superior customer service, research retention strategies, and handle administrative tasks like filing and data entry for the Columbus Crew.
Internship Type
intern
Company Size
386
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The first club in Major League Soccer. The Columbus Crew is operated by The Edwards Family and Haslam Sports Group. Opened June 29, 2021, Lower.com Field, the Crew’s new state-of-the-art home located in Astor Park, has been awarded the 2021 Harrison W. Smith Award by the Columbus Downtown Commission and the 2021 James B. Recchie Design Award by Columbus Landmarks. The Black & Gold are the 2023 MLS Cup Champions and previously won MLS Cup championships in 2020 and 2008. The Club has also won the 2021 Campeones Cup, 2002 Lamar Hunt U.S. Open Cup and the MLS Supporters’ Shield titles in 2004, 2008 and 2009.
About the Role

Position Summary: The Columbus Crew is seeking college students who want the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry as a Client Services/Ticket Sales Intern. Participants will be supervised by the Director Client Services and Manager of Season Ticket Sales for the Columbus Crew. The intern will learn all aspects of the coordination and administration of Ticket Sales, Fan Service, Ticket Operations, Grassroots Event Operations and Game Day Operations. This internship is designed for college students who require an internship to receive college credit. The summer internship will run from May-August.

Essential Duties and Responsibilities:

  • Assisting with daily correspondence to Columbus Crew guests and clients
  • Delivering superior customer service and exceeding fan expectations
  • Researching customer retention strategies
  • Administrative office duties including filing, organizing, data entry and mailing
  • Assisting in planning and implementing special marketing events and promotions
  • Working closely with sales staff to fulfill orders
  • Assisting with ticket sales activities and events, including receptions and game day entertainment
  • Contribute to brainstorming; planning and implementation of ticket sales plans; providing ideas and proposals

Required Skills, Experience & Abilities:

  • Background in sales, marketing, business, customer service or communications is encouraged
  • Strong communication skills; both verbal and written
  • Detail oriented and enthusiastic about working within a sports-related environment
  • Creative and outgoing self-starter
  • Must receive college credit for an internship with Columbus Crew
Key Skills
Customer ServiceTicket SalesClient ServicesCommunicationData EntryEvent PlanningMarketingOrganizationSales SupportCustomer Retention
Categories
Sports & RecreationSalesCustomer Service & SupportMarketingAdministrative